I would say that its a pretty hard call unless you have a history of
complaining about the service. It's pretty much your word against
theirs, but there is always the Better Business Bureau if they won't let
you out of the contract if they can't provide you with the level of
service that you require. If you can clearly see on your bills a
history of dropped calls, which would be seen as a constant re-dial to
the same number in a short amount of time, that is what you could use as
proof of poor signal reception.

I have a hard time believing that changing phones is going to make that
much of a difference. They are all pretty much the same, except that
the ones with external antennas do seem to work a little better than the
ones with built-in antennas, and as I always say...the subscriber device
is only as good as the service that it's talking to. You could have the
greatest cell phone in the world, but with crummy service you just have
a useless brick in your hand.
--
Mark


Ray <ray.rayz@verizon.net> wrote in article
<WJK4b.5449$9T1.4156@nwrddc02.gnilink.net>:
> The location is nothern Maryland. Please understand that I get poor
> performance there (in Aberdeen) even out in the open, not just inside a
> building.
>
> Is there any difference in phones or are they all pretty much alike? I
> would make a cellular carrier change tommorow but I still have almost a
> year on my contract and I do not think I will win a battle with a
> communication giant claiming that I cannot use my phone even if it is
> the truth.
>
> Ray
>
> Mark F wrote:
> > Then if this is the case, I'm going to assume that the Cingular 800 MHz
> > signal is more efficient at penetrating the building while the 1900 MHz.
> > Verizon signal isn't, if they actually reside on the same tower.
> >
> > I can only assume this as I'm not sure where in the US you are and which
> > band each provider is on, but this is very common on the east coast of
> > Florida where Verizon is on 1900 MHz and Cingular, AT&T, and NEXTEL are
> > on 800 MHz.
>

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