Having worked in the finance department of a large player in the mobile
business I can confirm what you probably already know - some companies will
use any device to avoid paying out cashbacks.

Make sure you know who is financing the offer - look at the small print. It
can be the retailer or the service provider.

I'm currently in dispute with T Mobile over a £100 Cashback, payable in two
£50 stages. First they claimed that it was the retailer's responsibility,
now they are claiming that they never received the forms.

I would advise all claimants to pay a little extra and send cashback
applications by Recorded Delivery, otherwise forget it.

But give them a hard time anyway!

I've written to the Consumers Association about it.

David

"Steve Terry" <g4wwk-remove-to-reply-@tesco.net> wrote in message
news:_JRHa.749$g22.11038@newsfep4-glfd.server.ntli.net...
> "x2ward" <x2ward@ntlwont.com> wrote in message
> news:mAyHa.8$Gf1.36513@newsfep1-win.server.ntli.net...
> > "Chris Harris" <chris_p_harris@REMOVE.hotmail.com> wrote in message
> > news:bckucq$4lh$1@newsg1.svr.pol.co.uk...
> <snip>
> > > As I'm not violating their T&Cs by changing before 4 months, will
there be
> > > any problem claiming the cashback if they see I've changed to such a
low
> > > tariff after the 4 months??
> > > AFAIK, onestop pay half the cashback after 3 month, and the rest after
6.
> >
> > You must be on the original tariff to get your cashback cheque - they
ask
> > you to send your third & sixth bills to prove you have not migrated
before
> > sending out a cheque.
> > Sim
> >
> I've sent OSPS the 4th bill of original tariff at 6 months,
> and got the 6 month cashback.
> No reason why not, OSPS still get their subsidy from Orange,
> if you change after the 4th or 6th.
>
> Steve
>
>