On Fri, 04 Jul 2003 12:45:25 +0100, Nick B. <nickbeee@hotmail.com>
wrote:

>>
>>> Thanks for your reply Sam, but neither of those addy's worked either.
>>> I wonder if they are still trading ? I returned the wrong part they
>>> sent me along with an accomanying letter two weeks ago now. I have
>>> also sent numerous e-mails to the addy I posted above but they stil
>>> have not sent me the correct item - or even bothered to send a reply.
>>> Even if they still are trading I will NEVER place an order with them
>>> again, I have never experienced such bad service from any where else
>>> before.
>>> Has anyone got a phone number for them ? I think that is the only
>>> chance I have got of gettnig some sort of a reply.
>>> Russ
>
>Registered Address - M99, Oakleigh House, 93b Main Street, Balderton,
>Newark, Nottinghamshire, NG24 3NN
>
>I've had a couple of items from them in the past. One was a case for
>T28 that was poor quality. I just put that down to experience and
>threw it in the scap box.
>
>If I return anthing I always make a point of using a method that gives
>proof of delivery, IE "Signed for" or "Special Delivery". That way you
>can prove it got returned within 7 days so you are still within the
>terms of the "distance selling regulations". If the item is defective
>then you should be able to claim back your postage costs too.
>
>Did you pay by CC? If so give them a hard time too, they might act on
>your behalf.


Yes I did pay by CC - called them today & they said they would credit
me for the cost. Even someone from mobile spares - who actually supply
m-99 have tried to contact them about it, but still no good with them.
I've now put it down to experience & learn't never to use m-99 again
(& mobile spares are cheaper for the keypad)
Thanks to all repliers
Russ