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I stopped by the Northwoods Mall Verizon company store, the one with
the full cheater repeater in the ceiling to provide amazing signals to even the cheap phones to get a demo of the V60p PTT phone on Labor Day at 4PM in the very offpeak conditions, today. I found the demo V60p and picked it up. Of course, the display said "LOW BATTERY", instead of Verizon Wireless or the time, warning me I was too late. A salesman approached, dressed for a funeral, and asked if he could help me. (Maybe he thought I was gonna steal it...??) "I'd like to see a demo of the new PTT to see if it will work for me.", I patiently said. He started talking to me as if I were a 12-year-old and he was going to teach me how to use the water fountain. I played along, acting as stupid as he thought I was, asking him lots of questions like: "How long does it take to start talking to the person I'm calling?" A - Just a few seconds "How long do I have to wait before I can start talking and how do I know when it's time for me to talk?" A - It's instantaneous and it beeps to tell you like Nextel.... "Do I stay connected until I'm done talking or how do I disconnect?" A - It stays connected until you disconnect it. Press END. "Does this count against my M2M minutes?" A - I don't think so.... "Can you call someone so I can see it work?" At this point, he showed me the button on the side of this thick phone they tried to hide by painting it black. Man, that battery should crank a diesel! (I didn't say that to him. I tried to remain mystified as any naive customer would without usenet's input.) The dead phone, of course, wouldn't connect to anything. It's battery was dead, idiot! So, he put me on hold and walked back into Inner Sanctum and borrowed a red phone from one of the honchos who hide in the back. I heard a woman's voice, but couldn't make out quite what she said to him. He wasn't happy, whatever she said, from the look on his face. The red phone had several Verizon stores programmed into it, must be other demo phones they leave online haphazardly like the one with the dead battery. He called the mall across town by pushing the button and started to talk as if he had a Family Radio Service UHF walkie talkie in his hand. I started timing for the connect tones in my head, trying to not let him know I was timing it as he made a fool of himself. (Don't they TRAIN ANYONE TO SELL THIS CRAP?!) During his 3rd "Can you hear me now?" try with the button down, about 14 seconds after he pressed the button, the connect beeps happened. 14 seconds to get a connect across town on a holiday during low usage hours standing directly under a full-scale store repeater with a big antenna on the roof? Not impressive. (Nextel users - STOP LAUGHING!) After he saw his mistake and the phone display read CONNECTED, he called out, again, to see if anyone were near the phone. I timed the response, about 4 seconds, and chalked it up to someone walking across the floor the FIRST time. Of course, the saleslady on the other end in the other mall had the same extensive training as my salesman, so we only heard the last two words of her transmission because she didn't wait for the beep-beep, either. My guy keys up and starts talking immediately, then FOUR SECONDS later the phone beeps and starts transmitting the last few words of his speech. Easily over 3 seconds after he unkeys, we start hearing her already-started reply breaking the squelch in the middle of a word. "Shouldn't we wait for the beep like Nextel users do?", I asked, trying not to look too bright. "No, the phone sends instantaneously.", he insisted, again quoting from the extensive training seminar he'd spent days attending, obviously. At that point I asked if I could talk to her, or try to talk to her, and I got more extensive PTT training to the elementary school class. Obviously, he was far superior to me. After all, he was in a funeral suit, wasn't he? My 20 second training period had diverted his attention from keying up the phone so the phone had DISCONNECTED the call, of course, just like was reported in a.c.verizon earlier. By the time I got the phone, the call had been terminated. I keyed up the call and 12 seconds later I got a reconnect beep set indicating I could talk to her again. I asked him why it had disconnected and he LIED THROUGH HIS TEETH telling me he had disconnected the call. "How do you disconnect? Which button do I press to disconnect?", I asked, looking carefully at the phone's display for a button assignment. Of course, he KNEW it was a lie, so we started to become more defensive. I kept my cool and asked which button, again. "I must have pressed the wrong button.", he replied, finally. Nonsense. I'm standing right in front of him and he didn't press anything. We'd waited the 15 seconds and the phone disconnected to free up the system for the next sucker. I was holding it asking these stupid questions when it disconnected AGAIN. "Look, it disconnected me and I didn't touch anything!", I complained RESPECTFULLY, still..... I connected it back in 14 more seconds, waiting for the beeps and said, "Hello, this is Larry. I want to see how this phone works to see if I want one. Can you hear me now?" (I REALLY tried not to mock the commercial, but at this point I just COULDN'T help myself, really!) Again, she was already talking coming back to my call and, turning away from my condescending, superior instructor who had not come out from behind the counter, I walked a little ways away and asked her to wait for the beeps before starting to talk to me so we could really try it out. Man can he MOVE when he's lost control of the demo! I thought he was gonna rip the door off the hinges on the end of the counter! By that time, I had already gotten a good reply from her and had gotten another beep to talk on my end....Time is about 3-4 seconds, but one time it was only about 2 seconds after pressing the button. DAMMIT, NEXTEL CUSTOMERS, I ASKED YOU NOT TO LAUGH! Now STOP IT!...(c; Well, by the time he'd got to me, I simply handed the phone back to him and told him I didn't think this service would be of any use to me as I could call the person much easier without all the delays and disconnects. "I don't think this will work for me. Thank you for the demonstration.", I said into the phone to the woman in the other mall across town, while looking at him trying to grab the phone. I thanked him, again, for his time as I handed over the red V60p. No thanks. It's just not Nextel. None of the Alltel or Sprint dealers could tell me when PTT will be available from them. One Alltel reseller had a V60p but said he didn't know how it worked because he didn't have one to try it out. I told him that was alright. The Verizon salesmen didn't know how it worked, either...... Ok, NOW you can all laugh..... Larry W4CSC Isn't it becoming more practical by the day to make Iraq's desert the new World Nuclear Waste Disposal Site? |
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Verizon doesn't care who they hire as sales people. They could care less. As
long as the sales person know more then the average person that basically has not clue about anything cellular, they will sell it and Verizon corporate knows this. Also, these sales people are so brain washed into thinking they know everything when they talk to some one who knows more then them they don't even get defensive...they get like Mr. Lunbergh in the movie "office space" and just pretend they didn't hear anything. Typical of a young, snappy well dressed from JC Penny sales person. "Larry W4CSC" <nospam@home.com> wrote in message news:3f53ceec.80801240@news.knology.net... > I stopped by the Northwoods Mall Verizon company store, the one with > the full cheater repeater in the ceiling to provide amazing signals to > even the cheap phones to get a demo of the V60p PTT phone on Labor Day > at 4PM in the very offpeak conditions, today. > > I found the demo V60p and picked it up. Of course, the display said > "LOW BATTERY", instead of Verizon Wireless or the time, warning me I > was too late. A salesman approached, dressed for a funeral, and asked > if he could help me. (Maybe he thought I was gonna steal it...??) > "I'd like to see a demo of the new PTT to see if it will work for > me.", I patiently said. He started talking to me as if I were a > 12-year-old and he was going to teach me how to use the water > fountain. I played along, acting as stupid as he thought I was, > asking him lots of questions like: > "How long does it take to start talking to the person I'm calling?" > A - Just a few seconds > "How long do I have to wait before I can start talking and how do I > know when it's time for me to talk?" > A - It's instantaneous and it beeps to tell you like Nextel.... > "Do I stay connected until I'm done talking or how do I disconnect?" > A - It stays connected until you disconnect it. Press END. > "Does this count against my M2M minutes?" > A - I don't think so.... > > "Can you call someone so I can see it work?" > > At this point, he showed me the button on the side of this thick phone > they tried to hide by painting it black. Man, that battery should > crank a diesel! (I didn't say that to him. I tried to remain > mystified as any naive customer would without usenet's input.) > > The dead phone, of course, wouldn't connect to anything. It's battery > was dead, idiot! So, he put me on hold and walked back into Inner > Sanctum and borrowed a red phone from one of the honchos who hide in > the back. I heard a woman's voice, but couldn't make out quite what > she said to him. He wasn't happy, whatever she said, from the look on > his face. > > The red phone had several Verizon stores programmed into it, must be > other demo phones they leave online haphazardly like the one with the > dead battery. He called the mall across town by pushing the button > and started to talk as if he had a Family Radio Service UHF walkie > talkie in his hand. I started timing for the connect tones in my > head, trying to not let him know I was timing it as he made a fool of > himself. (Don't they TRAIN ANYONE TO SELL THIS CRAP?!) > > During his 3rd "Can you hear me now?" try with the button down, about > 14 seconds after he pressed the button, the connect beeps happened. > 14 seconds to get a connect across town on a holiday during low usage > hours standing directly under a full-scale store repeater with a big > antenna on the roof? Not impressive. (Nextel users - STOP LAUGHING!) > > After he saw his mistake and the phone display read CONNECTED, he > called out, again, to see if anyone were near the phone. I timed the > response, about 4 seconds, and chalked it up to someone walking across > the floor the FIRST time. Of course, the saleslady on the other end > in the other mall had the same extensive training as my salesman, so > we only heard the last two words of her transmission because she > didn't wait for the beep-beep, either. My guy keys up and starts > talking immediately, then FOUR SECONDS later the phone beeps and > starts transmitting the last few words of his speech. Easily over 3 > seconds after he unkeys, we start hearing her already-started reply > breaking the squelch in the middle of a word. "Shouldn't we wait for > the beep like Nextel users do?", I asked, trying not to look too > bright. "No, the phone sends instantaneously.", he insisted, again > quoting from the extensive training seminar he'd spent days attending, > obviously. > > At that point I asked if I could talk to her, or try to talk to her, > and I got more extensive PTT training to the elementary school class. > Obviously, he was far superior to me. After all, he was in a funeral > suit, wasn't he? > > My 20 second training period had diverted his attention from keying up > the phone so the phone had DISCONNECTED the call, of course, just like > was reported in a.c.verizon earlier. By the time I got the phone, the > call had been terminated. I keyed up the call and 12 seconds later I > got a reconnect beep set indicating I could talk to her again. I > asked him why it had disconnected and he LIED THROUGH HIS TEETH > telling me he had disconnected the call. "How do you disconnect? > Which button do I press to disconnect?", I asked, looking carefully at > the phone's display for a button assignment. Of course, he KNEW it > was a lie, so we started to become more defensive. I kept my cool and > asked which button, again. "I must have pressed the wrong button.", > he replied, finally. Nonsense. I'm standing right in front of him > and he didn't press anything. We'd waited the 15 seconds and the > phone disconnected to free up the system for the next sucker. I was > holding it asking these stupid questions when it disconnected AGAIN. > "Look, it disconnected me and I didn't touch anything!", I complained > RESPECTFULLY, still..... > > I connected it back in 14 more seconds, waiting for the beeps and > said, "Hello, this is Larry. I want to see how this phone works to > see if I want one. Can you hear me now?" (I REALLY tried not to mock > the commercial, but at this point I just COULDN'T help myself, > really!) Again, she was already talking coming back to my call and, > turning away from my condescending, superior instructor who had not > come out from behind the counter, I walked a little ways away and > asked her to wait for the beeps before starting to talk to me so we > could really try it out. Man can he MOVE when he's lost control of > the demo! I thought he was gonna rip the door off the hinges on the > end of the counter! > > By that time, I had already gotten a good reply from her and had > gotten another beep to talk on my end....Time is about 3-4 seconds, > but one time it was only about 2 seconds after pressing the button. > DAMMIT, NEXTEL CUSTOMERS, I ASKED YOU NOT TO LAUGH! Now STOP > IT!...(c; > > Well, by the time he'd got to me, I simply handed the phone back to > him and told him I didn't think this service would be of any use to me > as I could call the person much easier without all the delays and > disconnects. "I don't think this will work for me. Thank you for the > demonstration.", I said into the phone to the woman in the other mall > across town, while looking at him trying to grab the phone. > > I thanked him, again, for his time as I handed over the red V60p. > > No thanks. It's just not Nextel. > > None of the Alltel or Sprint dealers could tell me when PTT will be > available from them. One Alltel reseller had a V60p but said he > didn't know how it worked because he didn't have one to try it out. I > told him that was alright. The Verizon salesmen didn't know how it > worked, either...... > > Ok, NOW you can all laugh..... > > > > Larry W4CSC > > Isn't it becoming more practical by the day to make > Iraq's desert the new World Nuclear Waste Disposal Site? |
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Verizon doesn't care who they hire as sales people. They could care less. As
long as the sales person know more then the average person that basically has not clue about anything cellular, they will sell it and Verizon corporate knows this. Also, these sales people are so brain washed into thinking they know everything when they talk to some one who knows more then them they don't even get defensive...they get like Mr. Lunbergh in the movie "office space" and just pretend they didn't hear anything. Typical of a young, snappy well dressed from JC Penny sales person. "Larry W4CSC" <nospam@home.com> wrote in message news:3f53ceec.80801240@news.knology.net... > I stopped by the Northwoods Mall Verizon company store, the one with > the full cheater repeater in the ceiling to provide amazing signals to > even the cheap phones to get a demo of the V60p PTT phone on Labor Day > at 4PM in the very offpeak conditions, today. > > I found the demo V60p and picked it up. Of course, the display said > "LOW BATTERY", instead of Verizon Wireless or the time, warning me I > was too late. A salesman approached, dressed for a funeral, and asked > if he could help me. (Maybe he thought I was gonna steal it...??) > "I'd like to see a demo of the new PTT to see if it will work for > me.", I patiently said. He started talking to me as if I were a > 12-year-old and he was going to teach me how to use the water > fountain. I played along, acting as stupid as he thought I was, > asking him lots of questions like: > "How long does it take to start talking to the person I'm calling?" > A - Just a few seconds > "How long do I have to wait before I can start talking and how do I > know when it's time for me to talk?" > A - It's instantaneous and it beeps to tell you like Nextel.... > "Do I stay connected until I'm done talking or how do I disconnect?" > A - It stays connected until you disconnect it. Press END. > "Does this count against my M2M minutes?" > A - I don't think so.... > > "Can you call someone so I can see it work?" > > At this point, he showed me the button on the side of this thick phone > they tried to hide by painting it black. Man, that battery should > crank a diesel! (I didn't say that to him. I tried to remain > mystified as any naive customer would without usenet's input.) > > The dead phone, of course, wouldn't connect to anything. It's battery > was dead, idiot! So, he put me on hold and walked back into Inner > Sanctum and borrowed a red phone from one of the honchos who hide in > the back. I heard a woman's voice, but couldn't make out quite what > she said to him. He wasn't happy, whatever she said, from the look on > his face. > > The red phone had several Verizon stores programmed into it, must be > other demo phones they leave online haphazardly like the one with the > dead battery. He called the mall across town by pushing the button > and started to talk as if he had a Family Radio Service UHF walkie > talkie in his hand. I started timing for the connect tones in my > head, trying to not let him know I was timing it as he made a fool of > himself. (Don't they TRAIN ANYONE TO SELL THIS CRAP?!) > > During his 3rd "Can you hear me now?" try with the button down, about > 14 seconds after he pressed the button, the connect beeps happened. > 14 seconds to get a connect across town on a holiday during low usage > hours standing directly under a full-scale store repeater with a big > antenna on the roof? Not impressive. (Nextel users - STOP LAUGHING!) > > After he saw his mistake and the phone display read CONNECTED, he > called out, again, to see if anyone were near the phone. I timed the > response, about 4 seconds, and chalked it up to someone walking across > the floor the FIRST time. Of course, the saleslady on the other end > in the other mall had the same extensive training as my salesman, so > we only heard the last two words of her transmission because she > didn't wait for the beep-beep, either. My guy keys up and starts > talking immediately, then FOUR SECONDS later the phone beeps and > starts transmitting the last few words of his speech. Easily over 3 > seconds after he unkeys, we start hearing her already-started reply > breaking the squelch in the middle of a word. "Shouldn't we wait for > the beep like Nextel users do?", I asked, trying not to look too > bright. "No, the phone sends instantaneously.", he insisted, again > quoting from the extensive training seminar he'd spent days attending, > obviously. > > At that point I asked if I could talk to her, or try to talk to her, > and I got more extensive PTT training to the elementary school class. > Obviously, he was far superior to me. After all, he was in a funeral > suit, wasn't he? > > My 20 second training period had diverted his attention from keying up > the phone so the phone had DISCONNECTED the call, of course, just like > was reported in a.c.verizon earlier. By the time I got the phone, the > call had been terminated. I keyed up the call and 12 seconds later I > got a reconnect beep set indicating I could talk to her again. I > asked him why it had disconnected and he LIED THROUGH HIS TEETH > telling me he had disconnected the call. "How do you disconnect? > Which button do I press to disconnect?", I asked, looking carefully at > the phone's display for a button assignment. Of course, he KNEW it > was a lie, so we started to become more defensive. I kept my cool and > asked which button, again. "I must have pressed the wrong button.", > he replied, finally. Nonsense. I'm standing right in front of him > and he didn't press anything. We'd waited the 15 seconds and the > phone disconnected to free up the system for the next sucker. I was > holding it asking these stupid questions when it disconnected AGAIN. > "Look, it disconnected me and I didn't touch anything!", I complained > RESPECTFULLY, still..... > > I connected it back in 14 more seconds, waiting for the beeps and > said, "Hello, this is Larry. I want to see how this phone works to > see if I want one. Can you hear me now?" (I REALLY tried not to mock > the commercial, but at this point I just COULDN'T help myself, > really!) Again, she was already talking coming back to my call and, > turning away from my condescending, superior instructor who had not > come out from behind the counter, I walked a little ways away and > asked her to wait for the beeps before starting to talk to me so we > could really try it out. Man can he MOVE when he's lost control of > the demo! I thought he was gonna rip the door off the hinges on the > end of the counter! > > By that time, I had already gotten a good reply from her and had > gotten another beep to talk on my end....Time is about 3-4 seconds, > but one time it was only about 2 seconds after pressing the button. > DAMMIT, NEXTEL CUSTOMERS, I ASKED YOU NOT TO LAUGH! Now STOP > IT!...(c; > > Well, by the time he'd got to me, I simply handed the phone back to > him and told him I didn't think this service would be of any use to me > as I could call the person much easier without all the delays and > disconnects. "I don't think this will work for me. Thank you for the > demonstration.", I said into the phone to the woman in the other mall > across town, while looking at him trying to grab the phone. > > I thanked him, again, for his time as I handed over the red V60p. > > No thanks. It's just not Nextel. > > None of the Alltel or Sprint dealers could tell me when PTT will be > available from them. One Alltel reseller had a V60p but said he > didn't know how it worked because he didn't have one to try it out. I > told him that was alright. The Verizon salesmen didn't know how it > worked, either...... > > Ok, NOW you can all laugh..... > > > > Larry W4CSC > > Isn't it becoming more practical by the day to make > Iraq's desert the new World Nuclear Waste Disposal Site? |
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That was really good Larry, thanks for the educated and unbiased net
demo on Verizon PTT from someone who knows how PTT should work being that they have a 1x3 ham call. :-) Now I have one thing less on my to-do list to do now that you gave a real clear understanding of the Push-To-Wait technology, somehow I had a feeling it was going to end up that way. 73's Mark KS4VT nospam@home.com (Larry W4CSC) wrote in article <3f53ceec.80801240@news.knology.net>: > I stopped by the Northwoods Mall Verizon company store, the one with > the full cheater repeater in the ceiling to provide amazing signals to > even the cheap phones to get a demo of the V60p PTT phone on Labor Day > at 4PM in the very offpeak conditions, today. > > I found the demo V60p and picked it up. Of course, the display said > "LOW BATTERY", instead of Verizon Wireless or the time, warning me I > was too late. A salesman approached, dressed for a funeral, and asked > if he could help me. (Maybe he thought I was gonna steal it...??) > "I'd like to see a demo of the new PTT to see if it will work for > me.", I patiently said. He started talking to me as if I were a > 12-year-old and he was going to teach me how to use the water > fountain. I played along, acting as stupid as he thought I was, > asking him lots of questions like: > "How long does it take to start talking to the person I'm calling?" > A - Just a few seconds > "How long do I have to wait before I can start talking and how do I > know when it's time for me to talk?" > A - It's instantaneous and it beeps to tell you like Nextel.... > "Do I stay connected until I'm done talking or how do I disconnect?" > A - It stays connected until you disconnect it. Press END. > "Does this count against my M2M minutes?" > A - I don't think so.... > > "Can you call someone so I can see it work?" > > At this point, he showed me the button on the side of this thick phone > they tried to hide by painting it black. Man, that battery should > crank a diesel! (I didn't say that to him. I tried to remain > mystified as any naive customer would without usenet's input.) > > The dead phone, of course, wouldn't connect to anything. It's battery > was dead, idiot! So, he put me on hold and walked back into Inner > Sanctum and borrowed a red phone from one of the honchos who hide in > the back. I heard a woman's voice, but couldn't make out quite what > she said to him. He wasn't happy, whatever she said, from the look on > his face. > > The red phone had several Verizon stores programmed into it, must be > other demo phones they leave online haphazardly like the one with the > dead battery. He called the mall across town by pushing the button > and started to talk as if he had a Family Radio Service UHF walkie > talkie in his hand. I started timing for the connect tones in my > head, trying to not let him know I was timing it as he made a fool of > himself. (Don't they TRAIN ANYONE TO SELL THIS CRAP?!) > > During his 3rd "Can you hear me now?" try with the button down, about > 14 seconds after he pressed the button, the connect beeps happened. > 14 seconds to get a connect across town on a holiday during low usage > hours standing directly under a full-scale store repeater with a big > antenna on the roof? Not impressive. (Nextel users - STOP LAUGHING!) > > After he saw his mistake and the phone display read CONNECTED, he > called out, again, to see if anyone were near the phone. I timed the > response, about 4 seconds, and chalked it up to someone walking across > the floor the FIRST time. Of course, the saleslady on the other end > in the other mall had the same extensive training as my salesman, so > we only heard the last two words of her transmission because she > didn't wait for the beep-beep, either. My guy keys up and starts > talking immediately, then FOUR SECONDS later the phone beeps and > starts transmitting the last few words of his speech. Easily over 3 > seconds after he unkeys, we start hearing her already-started reply > breaking the squelch in the middle of a word. "Shouldn't we wait for > the beep like Nextel users do?", I asked, trying not to look too > bright. "No, the phone sends instantaneously.", he insisted, again > quoting from the extensive training seminar he'd spent days attending, > obviously. > > At that point I asked if I could talk to her, or try to talk to her, > and I got more extensive PTT training to the elementary school class. > Obviously, he was far superior to me. After all, he was in a funeral > suit, wasn't he? > > My 20 second training period had diverted his attention from keying up > the phone so the phone had DISCONNECTED the call, of course, just like > was reported in a.c.verizon earlier. By the time I got the phone, the > call had been terminated. I keyed up the call and 12 seconds later I > got a reconnect beep set indicating I could talk to her again. I > asked him why it had disconnected and he LIED THROUGH HIS TEETH > telling me he had disconnected the call. "How do you disconnect? > Which button do I press to disconnect?", I asked, looking carefully at > the phone's display for a button assignment. Of course, he KNEW it > was a lie, so we started to become more defensive. I kept my cool and > asked which button, again. "I must have pressed the wrong button.", > he replied, finally. Nonsense. I'm standing right in front of him > and he didn't press anything. We'd waited the 15 seconds and the > phone disconnected to free up the system for the next sucker. I was > holding it asking these stupid questions when it disconnected AGAIN. > "Look, it disconnected me and I didn't touch anything!", I complained > RESPECTFULLY, still..... > > I connected it back in 14 more seconds, waiting for the beeps and > said, "Hello, this is Larry. I want to see how this phone works to > see if I want one. Can you hear me now?" (I REALLY tried not to mock > the commercial, but at this point I just COULDN'T help myself, > really!) Again, she was already talking coming back to my call and, > turning away from my condescending, superior instructor who had not > come out from behind the counter, I walked a little ways away and > asked her to wait for the beeps before starting to talk to me so we > could really try it out. Man can he MOVE when he's lost control of > the demo! I thought he was gonna rip the door off the hinges on the > end of the counter! > > By that time, I had already gotten a good reply from her and had > gotten another beep to talk on my end....Time is about 3-4 seconds, > but one time it was only about 2 seconds after pressing the button. > DAMMIT, NEXTEL CUSTOMERS, I ASKED YOU NOT TO LAUGH! Now STOP > IT!...(c; > > Well, by the time he'd got to me, I simply handed the phone back to > him and told him I didn't think this service would be of any use to me > as I could call the person much easier without all the delays and > disconnects. "I don't think this will work for me. Thank you for the > demonstration.", I said into the phone to the woman in the other mall > across town, while looking at him trying to grab the phone. > > I thanked him, again, for his time as I handed over the red V60p. > > No thanks. It's just not Nextel. > > None of the Alltel or Sprint dealers could tell me when PTT will be > available from them. One Alltel reseller had a V60p but said he > didn't know how it worked because he didn't have one to try it out. I > told him that was alright. The Verizon salesmen didn't know how it > worked, either...... > > Ok, NOW you can all laugh..... > > > > Larry W4CSC > > Isn't it becoming more practical by the day to make > Iraq's desert the new World Nuclear Waste Disposal Site? [posted via phonescoop.com - free web access to the alt.cellular groups] |
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That was really good Larry, thanks for the educated and unbiased net
demo on Verizon PTT from someone who knows how PTT should work being that they have a 1x3 ham call. :-) Now I have one thing less on my to-do list to do now that you gave a real clear understanding of the Push-To-Wait technology, somehow I had a feeling it was going to end up that way. 73's Mark KS4VT nospam@home.com (Larry W4CSC) wrote in article <3f53ceec.80801240@news.knology.net>: > I stopped by the Northwoods Mall Verizon company store, the one with > the full cheater repeater in the ceiling to provide amazing signals to > even the cheap phones to get a demo of the V60p PTT phone on Labor Day > at 4PM in the very offpeak conditions, today. > > I found the demo V60p and picked it up. Of course, the display said > "LOW BATTERY", instead of Verizon Wireless or the time, warning me I > was too late. A salesman approached, dressed for a funeral, and asked > if he could help me. (Maybe he thought I was gonna steal it...??) > "I'd like to see a demo of the new PTT to see if it will work for > me.", I patiently said. He started talking to me as if I were a > 12-year-old and he was going to teach me how to use the water > fountain. I played along, acting as stupid as he thought I was, > asking him lots of questions like: > "How long does it take to start talking to the person I'm calling?" > A - Just a few seconds > "How long do I have to wait before I can start talking and how do I > know when it's time for me to talk?" > A - It's instantaneous and it beeps to tell you like Nextel.... > "Do I stay connected until I'm done talking or how do I disconnect?" > A - It stays connected until you disconnect it. Press END. > "Does this count against my M2M minutes?" > A - I don't think so.... > > "Can you call someone so I can see it work?" > > At this point, he showed me the button on the side of this thick phone > they tried to hide by painting it black. Man, that battery should > crank a diesel! (I didn't say that to him. I tried to remain > mystified as any naive customer would without usenet's input.) > > The dead phone, of course, wouldn't connect to anything. It's battery > was dead, idiot! So, he put me on hold and walked back into Inner > Sanctum and borrowed a red phone from one of the honchos who hide in > the back. I heard a woman's voice, but couldn't make out quite what > she said to him. He wasn't happy, whatever she said, from the look on > his face. > > The red phone had several Verizon stores programmed into it, must be > other demo phones they leave online haphazardly like the one with the > dead battery. He called the mall across town by pushing the button > and started to talk as if he had a Family Radio Service UHF walkie > talkie in his hand. I started timing for the connect tones in my > head, trying to not let him know I was timing it as he made a fool of > himself. (Don't they TRAIN ANYONE TO SELL THIS CRAP?!) > > During his 3rd "Can you hear me now?" try with the button down, about > 14 seconds after he pressed the button, the connect beeps happened. > 14 seconds to get a connect across town on a holiday during low usage > hours standing directly under a full-scale store repeater with a big > antenna on the roof? Not impressive. (Nextel users - STOP LAUGHING!) > > After he saw his mistake and the phone display read CONNECTED, he > called out, again, to see if anyone were near the phone. I timed the > response, about 4 seconds, and chalked it up to someone walking across > the floor the FIRST time. Of course, the saleslady on the other end > in the other mall had the same extensive training as my salesman, so > we only heard the last two words of her transmission because she > didn't wait for the beep-beep, either. My guy keys up and starts > talking immediately, then FOUR SECONDS later the phone beeps and > starts transmitting the last few words of his speech. Easily over 3 > seconds after he unkeys, we start hearing her already-started reply > breaking the squelch in the middle of a word. "Shouldn't we wait for > the beep like Nextel users do?", I asked, trying not to look too > bright. "No, the phone sends instantaneously.", he insisted, again > quoting from the extensive training seminar he'd spent days attending, > obviously. > > At that point I asked if I could talk to her, or try to talk to her, > and I got more extensive PTT training to the elementary school class. > Obviously, he was far superior to me. After all, he was in a funeral > suit, wasn't he? > > My 20 second training period had diverted his attention from keying up > the phone so the phone had DISCONNECTED the call, of course, just like > was reported in a.c.verizon earlier. By the time I got the phone, the > call had been terminated. I keyed up the call and 12 seconds later I > got a reconnect beep set indicating I could talk to her again. I > asked him why it had disconnected and he LIED THROUGH HIS TEETH > telling me he had disconnected the call. "How do you disconnect? > Which button do I press to disconnect?", I asked, looking carefully at > the phone's display for a button assignment. Of course, he KNEW it > was a lie, so we started to become more defensive. I kept my cool and > asked which button, again. "I must have pressed the wrong button.", > he replied, finally. Nonsense. I'm standing right in front of him > and he didn't press anything. We'd waited the 15 seconds and the > phone disconnected to free up the system for the next sucker. I was > holding it asking these stupid questions when it disconnected AGAIN. > "Look, it disconnected me and I didn't touch anything!", I complained > RESPECTFULLY, still..... > > I connected it back in 14 more seconds, waiting for the beeps and > said, "Hello, this is Larry. I want to see how this phone works to > see if I want one. Can you hear me now?" (I REALLY tried not to mock > the commercial, but at this point I just COULDN'T help myself, > really!) Again, she was already talking coming back to my call and, > turning away from my condescending, superior instructor who had not > come out from behind the counter, I walked a little ways away and > asked her to wait for the beeps before starting to talk to me so we > could really try it out. Man can he MOVE when he's lost control of > the demo! I thought he was gonna rip the door off the hinges on the > end of the counter! > > By that time, I had already gotten a good reply from her and had > gotten another beep to talk on my end....Time is about 3-4 seconds, > but one time it was only about 2 seconds after pressing the button. > DAMMIT, NEXTEL CUSTOMERS, I ASKED YOU NOT TO LAUGH! Now STOP > IT!...(c; > > Well, by the time he'd got to me, I simply handed the phone back to > him and told him I didn't think this service would be of any use to me > as I could call the person much easier without all the delays and > disconnects. "I don't think this will work for me. Thank you for the > demonstration.", I said into the phone to the woman in the other mall > across town, while looking at him trying to grab the phone. > > I thanked him, again, for his time as I handed over the red V60p. > > No thanks. It's just not Nextel. > > None of the Alltel or Sprint dealers could tell me when PTT will be > available from them. One Alltel reseller had a V60p but said he > didn't know how it worked because he didn't have one to try it out. I > told him that was alright. The Verizon salesmen didn't know how it > worked, either...... > > Ok, NOW you can all laugh..... > > > > Larry W4CSC > > Isn't it becoming more practical by the day to make > Iraq's desert the new World Nuclear Waste Disposal Site? [posted via phonescoop.com - free web access to the alt.cellular groups] |
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That was really good Larry, thanks for the educated and unbiased net
demo on Verizon PTT from someone who knows how PTT should work being that they have a 1x3 ham call. :-) Now I have one thing less on my to-do list to do now that you gave a real clear understanding of the Push-To-Wait technology, somehow I had a feeling it was going to end up that way. 73's Mark KS4VT nospam@home.com (Larry W4CSC) wrote in article <3f53ceec.80801240@news.knology.net>: > I stopped by the Northwoods Mall Verizon company store, the one with > the full cheater repeater in the ceiling to provide amazing signals to > even the cheap phones to get a demo of the V60p PTT phone on Labor Day > at 4PM in the very offpeak conditions, today. > > I found the demo V60p and picked it up. Of course, the display said > "LOW BATTERY", instead of Verizon Wireless or the time, warning me I > was too late. A salesman approached, dressed for a funeral, and asked > if he could help me. (Maybe he thought I was gonna steal it...??) > "I'd like to see a demo of the new PTT to see if it will work for > me.", I patiently said. He started talking to me as if I were a > 12-year-old and he was going to teach me how to use the water > fountain. I played along, acting as stupid as he thought I was, > asking him lots of questions like: > "How long does it take to start talking to the person I'm calling?" > A - Just a few seconds > "How long do I have to wait before I can start talking and how do I > know when it's time for me to talk?" > A - It's instantaneous and it beeps to tell you like Nextel.... > "Do I stay connected until I'm done talking or how do I disconnect?" > A - It stays connected until you disconnect it. Press END. > "Does this count against my M2M minutes?" > A - I don't think so.... > > "Can you call someone so I can see it work?" > > At this point, he showed me the button on the side of this thick phone > they tried to hide by painting it black. Man, that battery should > crank a diesel! (I didn't say that to him. I tried to remain > mystified as any naive customer would without usenet's input.) > > The dead phone, of course, wouldn't connect to anything. It's battery > was dead, idiot! So, he put me on hold and walked back into Inner > Sanctum and borrowed a red phone from one of the honchos who hide in > the back. I heard a woman's voice, but couldn't make out quite what > she said to him. He wasn't happy, whatever she said, from the look on > his face. > > The red phone had several Verizon stores programmed into it, must be > other demo phones they leave online haphazardly like the one with the > dead battery. He called the mall across town by pushing the button > and started to talk as if he had a Family Radio Service UHF walkie > talkie in his hand. I started timing for the connect tones in my > head, trying to not let him know I was timing it as he made a fool of > himself. (Don't they TRAIN ANYONE TO SELL THIS CRAP?!) > > During his 3rd "Can you hear me now?" try with the button down, about > 14 seconds after he pressed the button, the connect beeps happened. > 14 seconds to get a connect across town on a holiday during low usage > hours standing directly under a full-scale store repeater with a big > antenna on the roof? Not impressive. (Nextel users - STOP LAUGHING!) > > After he saw his mistake and the phone display read CONNECTED, he > called out, again, to see if anyone were near the phone. I timed the > response, about 4 seconds, and chalked it up to someone walking across > the floor the FIRST time. Of course, the saleslady on the other end > in the other mall had the same extensive training as my salesman, so > we only heard the last two words of her transmission because she > didn't wait for the beep-beep, either. My guy keys up and starts > talking immediately, then FOUR SECONDS later the phone beeps and > starts transmitting the last few words of his speech. Easily over 3 > seconds after he unkeys, we start hearing her already-started reply > breaking the squelch in the middle of a word. "Shouldn't we wait for > the beep like Nextel users do?", I asked, trying not to look too > bright. "No, the phone sends instantaneously.", he insisted, again > quoting from the extensive training seminar he'd spent days attending, > obviously. > > At that point I asked if I could talk to her, or try to talk to her, > and I got more extensive PTT training to the elementary school class. > Obviously, he was far superior to me. After all, he was in a funeral > suit, wasn't he? > > My 20 second training period had diverted his attention from keying up > the phone so the phone had DISCONNECTED the call, of course, just like > was reported in a.c.verizon earlier. By the time I got the phone, the > call had been terminated. I keyed up the call and 12 seconds later I > got a reconnect beep set indicating I could talk to her again. I > asked him why it had disconnected and he LIED THROUGH HIS TEETH > telling me he had disconnected the call. "How do you disconnect? > Which button do I press to disconnect?", I asked, looking carefully at > the phone's display for a button assignment. Of course, he KNEW it > was a lie, so we started to become more defensive. I kept my cool and > asked which button, again. "I must have pressed the wrong button.", > he replied, finally. Nonsense. I'm standing right in front of him > and he didn't press anything. We'd waited the 15 seconds and the > phone disconnected to free up the system for the next sucker. I was > holding it asking these stupid questions when it disconnected AGAIN. > "Look, it disconnected me and I didn't touch anything!", I complained > RESPECTFULLY, still..... > > I connected it back in 14 more seconds, waiting for the beeps and > said, "Hello, this is Larry. I want to see how this phone works to > see if I want one. Can you hear me now?" (I REALLY tried not to mock > the commercial, but at this point I just COULDN'T help myself, > really!) Again, she was already talking coming back to my call and, > turning away from my condescending, superior instructor who had not > come out from behind the counter, I walked a little ways away and > asked her to wait for the beeps before starting to talk to me so we > could really try it out. Man can he MOVE when he's lost control of > the demo! I thought he was gonna rip the door off the hinges on the > end of the counter! > > By that time, I had already gotten a good reply from her and had > gotten another beep to talk on my end....Time is about 3-4 seconds, > but one time it was only about 2 seconds after pressing the button. > DAMMIT, NEXTEL CUSTOMERS, I ASKED YOU NOT TO LAUGH! Now STOP > IT!...(c; > > Well, by the time he'd got to me, I simply handed the phone back to > him and told him I didn't think this service would be of any use to me > as I could call the person much easier without all the delays and > disconnects. "I don't think this will work for me. Thank you for the > demonstration.", I said into the phone to the woman in the other mall > across town, while looking at him trying to grab the phone. > > I thanked him, again, for his time as I handed over the red V60p. > > No thanks. It's just not Nextel. > > None of the Alltel or Sprint dealers could tell me when PTT will be > available from them. One Alltel reseller had a V60p but said he > didn't know how it worked because he didn't have one to try it out. I > told him that was alright. The Verizon salesmen didn't know how it > worked, either...... > > Ok, NOW you can all laugh..... > > > > Larry W4CSC > > Isn't it becoming more practical by the day to make > Iraq's desert the new World Nuclear Waste Disposal Site? [posted via phonescoop.com - free web access to the alt.cellular groups] |
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That was really good Larry, thanks for the educated and unbiased net
demo on Verizon PTT from someone who knows how PTT should work being that they have a 1x3 ham call. :-) Now I have one thing less on my to-do list to do now that you gave a real clear understanding of the Push-To-Wait technology, somehow I had a feeling it was going to end up that way. 73's Mark KS4VT nospam@home.com (Larry W4CSC) wrote in article <3f53ceec.80801240@news.knology.net>: > I stopped by the Northwoods Mall Verizon company store, the one with > the full cheater repeater in the ceiling to provide amazing signals to > even the cheap phones to get a demo of the V60p PTT phone on Labor Day > at 4PM in the very offpeak conditions, today. > > I found the demo V60p and picked it up. Of course, the display said > "LOW BATTERY", instead of Verizon Wireless or the time, warning me I > was too late. A salesman approached, dressed for a funeral, and asked > if he could help me. (Maybe he thought I was gonna steal it...??) > "I'd like to see a demo of the new PTT to see if it will work for > me.", I patiently said. He started talking to me as if I were a > 12-year-old and he was going to teach me how to use the water > fountain. I played along, acting as stupid as he thought I was, > asking him lots of questions like: > "How long does it take to start talking to the person I'm calling?" > A - Just a few seconds > "How long do I have to wait before I can start talking and how do I > know when it's time for me to talk?" > A - It's instantaneous and it beeps to tell you like Nextel.... > "Do I stay connected until I'm done talking or how do I disconnect?" > A - It stays connected until you disconnect it. Press END. > "Does this count against my M2M minutes?" > A - I don't think so.... > > "Can you call someone so I can see it work?" > > At this point, he showed me the button on the side of this thick phone > they tried to hide by painting it black. Man, that battery should > crank a diesel! (I didn't say that to him. I tried to remain > mystified as any naive customer would without usenet's input.) > > The dead phone, of course, wouldn't connect to anything. It's battery > was dead, idiot! So, he put me on hold and walked back into Inner > Sanctum and borrowed a red phone from one of the honchos who hide in > the back. I heard a woman's voice, but couldn't make out quite what > she said to him. He wasn't happy, whatever she said, from the look on > his face. > > The red phone had several Verizon stores programmed into it, must be > other demo phones they leave online haphazardly like the one with the > dead battery. He called the mall across town by pushing the button > and started to talk as if he had a Family Radio Service UHF walkie > talkie in his hand. I started timing for the connect tones in my > head, trying to not let him know I was timing it as he made a fool of > himself. (Don't they TRAIN ANYONE TO SELL THIS CRAP?!) > > During his 3rd "Can you hear me now?" try with the button down, about > 14 seconds after he pressed the button, the connect beeps happened. > 14 seconds to get a connect across town on a holiday during low usage > hours standing directly under a full-scale store repeater with a big > antenna on the roof? Not impressive. (Nextel users - STOP LAUGHING!) > > After he saw his mistake and the phone display read CONNECTED, he > called out, again, to see if anyone were near the phone. I timed the > response, about 4 seconds, and chalked it up to someone walking across > the floor the FIRST time. Of course, the saleslady on the other end > in the other mall had the same extensive training as my salesman, so > we only heard the last two words of her transmission because she > didn't wait for the beep-beep, either. My guy keys up and starts > talking immediately, then FOUR SECONDS later the phone beeps and > starts transmitting the last few words of his speech. Easily over 3 > seconds after he unkeys, we start hearing her already-started reply > breaking the squelch in the middle of a word. "Shouldn't we wait for > the beep like Nextel users do?", I asked, trying not to look too > bright. "No, the phone sends instantaneously.", he insisted, again > quoting from the extensive training seminar he'd spent days attending, > obviously. > > At that point I asked if I could talk to her, or try to talk to her, > and I got more extensive PTT training to the elementary school class. > Obviously, he was far superior to me. After all, he was in a funeral > suit, wasn't he? > > My 20 second training period had diverted his attention from keying up > the phone so the phone had DISCONNECTED the call, of course, just like > was reported in a.c.verizon earlier. By the time I got the phone, the > call had been terminated. I keyed up the call and 12 seconds later I > got a reconnect beep set indicating I could talk to her again. I > asked him why it had disconnected and he LIED THROUGH HIS TEETH > telling me he had disconnected the call. "How do you disconnect? > Which button do I press to disconnect?", I asked, looking carefully at > the phone's display for a button assignment. Of course, he KNEW it > was a lie, so we started to become more defensive. I kept my cool and > asked which button, again. "I must have pressed the wrong button.", > he replied, finally. Nonsense. I'm standing right in front of him > and he didn't press anything. We'd waited the 15 seconds and the > phone disconnected to free up the system for the next sucker. I was > holding it asking these stupid questions when it disconnected AGAIN. > "Look, it disconnected me and I didn't touch anything!", I complained > RESPECTFULLY, still..... > > I connected it back in 14 more seconds, waiting for the beeps and > said, "Hello, this is Larry. I want to see how this phone works to > see if I want one. Can you hear me now?" (I REALLY tried not to mock > the commercial, but at this point I just COULDN'T help myself, > really!) Again, she was already talking coming back to my call and, > turning away from my condescending, superior instructor who had not > come out from behind the counter, I walked a little ways away and > asked her to wait for the beeps before starting to talk to me so we > could really try it out. Man can he MOVE when he's lost control of > the demo! I thought he was gonna rip the door off the hinges on the > end of the counter! > > By that time, I had already gotten a good reply from her and had > gotten another beep to talk on my end....Time is about 3-4 seconds, > but one time it was only about 2 seconds after pressing the button. > DAMMIT, NEXTEL CUSTOMERS, I ASKED YOU NOT TO LAUGH! Now STOP > IT!...(c; > > Well, by the time he'd got to me, I simply handed the phone back to > him and told him I didn't think this service would be of any use to me > as I could call the person much easier without all the delays and > disconnects. "I don't think this will work for me. Thank you for the > demonstration.", I said into the phone to the woman in the other mall > across town, while looking at him trying to grab the phone. > > I thanked him, again, for his time as I handed over the red V60p. > > No thanks. It's just not Nextel. > > None of the Alltel or Sprint dealers could tell me when PTT will be > available from them. One Alltel reseller had a V60p but said he > didn't know how it worked because he didn't have one to try it out. I > told him that was alright. The Verizon salesmen didn't know how it > worked, either...... > > Ok, NOW you can all laugh..... > > > > Larry W4CSC > > Isn't it becoming more practical by the day to make > Iraq's desert the new World Nuclear Waste Disposal Site? [posted via phonescoop.com - free web access to the alt.cellular groups] |
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Oh boy, here comes Opentoe again with another moronic post. Ya, it
actually says on the Verizon job application that they don't care who they hire, that the person must be stupid, and that the person must, at all costs, want to lie to the customer. I saw it - really - that's what Verizon wants out of their salespeople. You moron. "Opentoe" <betterthanthis@yahoo.com> wrote in article <XiWdnVKI75utQc6iXTWJhg@comcast.com>: > Verizon doesn't care who they hire as sales people. They could care less. As > long as the sales person know more then the average person that basically > has not clue about anything cellular, they will sell it and Verizon > corporate knows this. Also, these sales people are so brain washed into > thinking they know everything when they talk to some one who knows more then > them they don't even get defensive...they get like Mr. Lunbergh in the movie > "office space" and just pretend they didn't hear anything. Typical of a > young, snappy well dressed from JC Penny sales person. > > "Larry W4CSC" <nospam@home.com> wrote in message > news:3f53ceec.80801240@news.knology.net... > > I stopped by the Northwoods Mall Verizon company store, the one with > > the full cheater repeater in the ceiling to provide amazing signals to > > even the cheap phones to get a demo of the V60p PTT phone on Labor Day > > at 4PM in the very offpeak conditions, today. > > > > I found the demo V60p and picked it up. Of course, the display said > > "LOW BATTERY", instead of Verizon Wireless or the time, warning me I > > was too late. A salesman approached, dressed for a funeral, and asked > > if he could help me. (Maybe he thought I was gonna steal it...??) > > "I'd like to see a demo of the new PTT to see if it will work for > > me.", I patiently said. He started talking to me as if I were a > > 12-year-old and he was going to teach me how to use the water > > fountain. I played along, acting as stupid as he thought I was, > > asking him lots of questions like: > > "How long does it take to start talking to the person I'm calling?" > > A - Just a few seconds > > "How long do I have to wait before I can start talking and how do I > > know when it's time for me to talk?" > > A - It's instantaneous and it beeps to tell you like Nextel.... > > "Do I stay connected until I'm done talking or how do I disconnect?" > > A - It stays connected until you disconnect it. Press END. > > "Does this count against my M2M minutes?" > > A - I don't think so.... > > > > "Can you call someone so I can see it work?" > > > > At this point, he showed me the button on the side of this thick phone > > they tried to hide by painting it black. Man, that battery should > > crank a diesel! (I didn't say that to him. I tried to remain > > mystified as any naive customer would without usenet's input.) > > > > The dead phone, of course, wouldn't connect to anything. It's battery > > was dead, idiot! So, he put me on hold and walked back into Inner > > Sanctum and borrowed a red phone from one of the honchos who hide in > > the back. I heard a woman's voice, but couldn't make out quite what > > she said to him. He wasn't happy, whatever she said, from the look on > > his face. > > > > The red phone had several Verizon stores programmed into it, must be > > other demo phones they leave online haphazardly like the one with the > > dead battery. He called the mall across town by pushing the button > > and started to talk as if he had a Family Radio Service UHF walkie > > talkie in his hand. I started timing for the connect tones in my > > head, trying to not let him know I was timing it as he made a fool of > > himself. (Don't they TRAIN ANYONE TO SELL THIS CRAP?!) > > > > During his 3rd "Can you hear me now?" try with the button down, about > > 14 seconds after he pressed the button, the connect beeps happened. > > 14 seconds to get a connect across town on a holiday during low usage > > hours standing directly under a full-scale store repeater with a big > > antenna on the roof? Not impressive. (Nextel users - STOP LAUGHING!) > > > > After he saw his mistake and the phone display read CONNECTED, he > > called out, again, to see if anyone were near the phone. I timed the > > response, about 4 seconds, and chalked it up to someone walking across > > the floor the FIRST time. Of course, the saleslady on the other end > > in the other mall had the same extensive training as my salesman, so > > we only heard the last two words of her transmission because she > > didn't wait for the beep-beep, either. My guy keys up and starts > > talking immediately, then FOUR SECONDS later the phone beeps and > > starts transmitting the last few words of his speech. Easily over 3 > > seconds after he unkeys, we start hearing her already-started reply > > breaking the squelch in the middle of a word. "Shouldn't we wait for > > the beep like Nextel users do?", I asked, trying not to look too > > bright. "No, the phone sends instantaneously.", he insisted, again > > quoting from the extensive training seminar he'd spent days attending, > > obviously. > > > > At that point I asked if I could talk to her, or try to talk to her, > > and I got more extensive PTT training to the elementary school class. > > Obviously, he was far superior to me. After all, he was in a funeral > > suit, wasn't he? > > > > My 20 second training period had diverted his attention from keying up > > the phone so the phone had DISCONNECTED the call, of course, just like > > was reported in a.c.verizon earlier. By the time I got the phone, the > > call had been terminated. I keyed up the call and 12 seconds later I > > got a reconnect beep set indicating I could talk to her again. I > > asked him why it had disconnected and he LIED THROUGH HIS TEETH > > telling me he had disconnected the call. "How do you disconnect? > > Which button do I press to disconnect?", I asked, looking carefully at > > the phone's display for a button assignment. Of course, he KNEW it > > was a lie, so we started to become more defensive. I kept my cool and > > asked which button, again. "I must have pressed the wrong button.", > > he replied, finally. Nonsense. I'm standing right in front of him > > and he didn't press anything. We'd waited the 15 seconds and the > > phone disconnected to free up the system for the next sucker. I was > > holding it asking these stupid questions when it disconnected AGAIN. > > "Look, it disconnected me and I didn't touch anything!", I complained > > RESPECTFULLY, still..... > > > > I connected it back in 14 more seconds, waiting for the beeps and > > said, "Hello, this is Larry. I want to see how this phone works to > > see if I want one. Can you hear me now?" (I REALLY tried not to mock > > the commercial, but at this point I just COULDN'T help myself, > > really!) Again, she was already talking coming back to my call and, > > turning away from my condescending, superior instructor who had not > > come out from behind the counter, I walked a little ways away and > > asked her to wait for the beeps before starting to talk to me so we > > could really try it out. Man can he MOVE when he's lost control of > > the demo! I thought he was gonna rip the door off the hinges on the > > end of the counter! > > > > By that time, I had already gotten a good reply from her and had > > gotten another beep to talk on my end....Time is about 3-4 seconds, > > but one time it was only about 2 seconds after pressing the button. > > DAMMIT, NEXTEL CUSTOMERS, I ASKED YOU NOT TO LAUGH! Now STOP > > IT!...(c; > > > > Well, by the time he'd got to me, I simply handed the phone back to > > him and told him I didn't think this service would be of any use to me > > as I could call the person much easier without all the delays and > > disconnects. "I don't think this will work for me. Thank you for the > > demonstration.", I said into the phone to the woman in the other mall > > across town, while looking at him trying to grab the phone. > > > > I thanked him, again, for his time as I handed over the red V60p. > > > > No thanks. It's just not Nextel. > > > > None of the Alltel or Sprint dealers could tell me when PTT will be > > available from them. One Alltel reseller had a V60p but said he > > didn't know how it worked because he didn't have one to try it out. I > > told him that was alright. The Verizon salesmen didn't know how it > > worked, either...... > > > > Ok, NOW you can all laugh..... > > > > > > > > Larry W4CSC > > > > Isn't it becoming more practical by the day to make > > Iraq's desert the new World Nuclear Waste Disposal Site? > > [posted via phonescoop.com - free web access to the alt.cellular groups] |
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Oh boy, here comes Opentoe again with another moronic post. Ya, it
actually says on the Verizon job application that they don't care who they hire, that the person must be stupid, and that the person must, at all costs, want to lie to the customer. I saw it - really - that's what Verizon wants out of their salespeople. You moron. "Opentoe" <betterthanthis@yahoo.com> wrote in article <XiWdnVKI75utQc6iXTWJhg@comcast.com>: > Verizon doesn't care who they hire as sales people. They could care less. As > long as the sales person know more then the average person that basically > has not clue about anything cellular, they will sell it and Verizon > corporate knows this. Also, these sales people are so brain washed into > thinking they know everything when they talk to some one who knows more then > them they don't even get defensive...they get like Mr. Lunbergh in the movie > "office space" and just pretend they didn't hear anything. Typical of a > young, snappy well dressed from JC Penny sales person. > > "Larry W4CSC" <nospam@home.com> wrote in message > news:3f53ceec.80801240@news.knology.net... > > I stopped by the Northwoods Mall Verizon company store, the one with > > the full cheater repeater in the ceiling to provide amazing signals to > > even the cheap phones to get a demo of the V60p PTT phone on Labor Day > > at 4PM in the very offpeak conditions, today. > > > > I found the demo V60p and picked it up. Of course, the display said > > "LOW BATTERY", instead of Verizon Wireless or the time, warning me I > > was too late. A salesman approached, dressed for a funeral, and asked > > if he could help me. (Maybe he thought I was gonna steal it...??) > > "I'd like to see a demo of the new PTT to see if it will work for > > me.", I patiently said. He started talking to me as if I were a > > 12-year-old and he was going to teach me how to use the water > > fountain. I played along, acting as stupid as he thought I was, > > asking him lots of questions like: > > "How long does it take to start talking to the person I'm calling?" > > A - Just a few seconds > > "How long do I have to wait before I can start talking and how do I > > know when it's time for me to talk?" > > A - It's instantaneous and it beeps to tell you like Nextel.... > > "Do I stay connected until I'm done talking or how do I disconnect?" > > A - It stays connected until you disconnect it. Press END. > > "Does this count against my M2M minutes?" > > A - I don't think so.... > > > > "Can you call someone so I can see it work?" > > > > At this point, he showed me the button on the side of this thick phone > > they tried to hide by painting it black. Man, that battery should > > crank a diesel! (I didn't say that to him. I tried to remain > > mystified as any naive customer would without usenet's input.) > > > > The dead phone, of course, wouldn't connect to anything. It's battery > > was dead, idiot! So, he put me on hold and walked back into Inner > > Sanctum and borrowed a red phone from one of the honchos who hide in > > the back. I heard a woman's voice, but couldn't make out quite what > > she said to him. He wasn't happy, whatever she said, from the look on > > his face. > > > > The red phone had several Verizon stores programmed into it, must be > > other demo phones they leave online haphazardly like the one with the > > dead battery. He called the mall across town by pushing the button > > and started to talk as if he had a Family Radio Service UHF walkie > > talkie in his hand. I started timing for the connect tones in my > > head, trying to not let him know I was timing it as he made a fool of > > himself. (Don't they TRAIN ANYONE TO SELL THIS CRAP?!) > > > > During his 3rd "Can you hear me now?" try with the button down, about > > 14 seconds after he pressed the button, the connect beeps happened. > > 14 seconds to get a connect across town on a holiday during low usage > > hours standing directly under a full-scale store repeater with a big > > antenna on the roof? Not impressive. (Nextel users - STOP LAUGHING!) > > > > After he saw his mistake and the phone display read CONNECTED, he > > called out, again, to see if anyone were near the phone. I timed the > > response, about 4 seconds, and chalked it up to someone walking across > > the floor the FIRST time. Of course, the saleslady on the other end > > in the other mall had the same extensive training as my salesman, so > > we only heard the last two words of her transmission because she > > didn't wait for the beep-beep, either. My guy keys up and starts > > talking immediately, then FOUR SECONDS later the phone beeps and > > starts transmitting the last few words of his speech. Easily over 3 > > seconds after he unkeys, we start hearing her already-started reply > > breaking the squelch in the middle of a word. "Shouldn't we wait for > > the beep like Nextel users do?", I asked, trying not to look too > > bright. "No, the phone sends instantaneously.", he insisted, again > > quoting from the extensive training seminar he'd spent days attending, > > obviously. > > > > At that point I asked if I could talk to her, or try to talk to her, > > and I got more extensive PTT training to the elementary school class. > > Obviously, he was far superior to me. After all, he was in a funeral > > suit, wasn't he? > > > > My 20 second training period had diverted his attention from keying up > > the phone so the phone had DISCONNECTED the call, of course, just like > > was reported in a.c.verizon earlier. By the time I got the phone, the > > call had been terminated. I keyed up the call and 12 seconds later I > > got a reconnect beep set indicating I could talk to her again. I > > asked him why it had disconnected and he LIED THROUGH HIS TEETH > > telling me he had disconnected the call. "How do you disconnect? > > Which button do I press to disconnect?", I asked, looking carefully at > > the phone's display for a button assignment. Of course, he KNEW it > > was a lie, so we started to become more defensive. I kept my cool and > > asked which button, again. "I must have pressed the wrong button.", > > he replied, finally. Nonsense. I'm standing right in front of him > > and he didn't press anything. We'd waited the 15 seconds and the > > phone disconnected to free up the system for the next sucker. I was > > holding it asking these stupid questions when it disconnected AGAIN. > > "Look, it disconnected me and I didn't touch anything!", I complained > > RESPECTFULLY, still..... > > > > I connected it back in 14 more seconds, waiting for the beeps and > > said, "Hello, this is Larry. I want to see how this phone works to > > see if I want one. Can you hear me now?" (I REALLY tried not to mock > > the commercial, but at this point I just COULDN'T help myself, > > really!) Again, she was already talking coming back to my call and, > > turning away from my condescending, superior instructor who had not > > come out from behind the counter, I walked a little ways away and > > asked her to wait for the beeps before starting to talk to me so we > > could really try it out. Man can he MOVE when he's lost control of > > the demo! I thought he was gonna rip the door off the hinges on the > > end of the counter! > > > > By that time, I had already gotten a good reply from her and had > > gotten another beep to talk on my end....Time is about 3-4 seconds, > > but one time it was only about 2 seconds after pressing the button. > > DAMMIT, NEXTEL CUSTOMERS, I ASKED YOU NOT TO LAUGH! Now STOP > > IT!...(c; > > > > Well, by the time he'd got to me, I simply handed the phone back to > > him and told him I didn't think this service would be of any use to me > > as I could call the person much easier without all the delays and > > disconnects. "I don't think this will work for me. Thank you for the > > demonstration.", I said into the phone to the woman in the other mall > > across town, while looking at him trying to grab the phone. > > > > I thanked him, again, for his time as I handed over the red V60p. > > > > No thanks. It's just not Nextel. > > > > None of the Alltel or Sprint dealers could tell me when PTT will be > > available from them. One Alltel reseller had a V60p but said he > > didn't know how it worked because he didn't have one to try it out. I > > told him that was alright. The Verizon salesmen didn't know how it > > worked, either...... > > > > Ok, NOW you can all laugh..... > > > > > > > > Larry W4CSC > > > > Isn't it becoming more practical by the day to make > > Iraq's desert the new World Nuclear Waste Disposal Site? > > [posted via phonescoop.com - free web access to the alt.cellular groups] |