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Are there any companies out there that resell Nextel server under their own
brand, so that you deal with them and not Nextel for your billing and customer service issues? I know there are companies that do this with other carriers, but I haven't personally encountered one with Nextel. I've had an ongoing dispute with Nextel's customer service and billing people, to the point where I absolutely hate the company. However, I need something like their packetstream data service and they are they only carrier that has towers where I need them. (Although their coverage is spotty too.) I would much prefer to deal with somebody else if at all possible, even if it a puppet head for customer service. -Jeff |
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"jeff" <eunicep@ruralramp.net> wrote in message news:103g6eopbi7uuaa@corp.supernews.com... > Are there any companies out there that resell Nextel server under their own > brand, so that you deal with them and not Nextel for your billing and > customer service issues? I know there are companies that do this with other > carriers, but I haven't personally encountered one with Nextel. > > I've had an ongoing dispute with Nextel's customer service and billing > people, to the point where I absolutely hate the company. However, I need > something like their packetstream data service and they are they only > carrier that has towers where I need them. (Although their coverage is > spotty too.) I would much prefer to deal with somebody else if at all > possible, even if it a puppet head for customer service. > No- Nextel doesn't deal with resellers. The closest they have come was Boost Mobile (prepaid), but they bought the company sometime last year. |
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The only other iDEN Provider that I know of is SouthernLINC, servicing
mainly Georgia and its surrounding areas. http://www.southernlinc.com Southern LINC also has the Falcon Phones as well. If you live in Georgia, you might want to try Southern LINC. |
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"Mark Kim" <please@dont.spam.me> wrote in message
news:N9b_b.39713$4o.57114@attbi_s52... > The only other iDEN Provider that I know of is SouthernLINC, servicing > mainly Georgia and its surrounding areas. > > http://www.southernlinc.com > > Southern LINC also has the Falcon Phones as well. If you live in Georgia, > you might want to try Southern LINC. > > Thanks, but I already about Sothern LINC. Unfortunately, I'm in Michigan so that does me no good. Actually what I had meant by my original post was to question if there were any companies actually reselling Nextel's own service under a different name. This is how my Verizon Wireless America's Choice plan works, which is actually through Cellular 4 Less Inc. Saving $13 a month and not having to a sign a contract made it well worth it for me. Really all I want is a PDA with a real web browser and wireless internet access on it. I could care less if it is iDen, CDMA, mobitex, wi-fi, or two cans and a cordless string. I live in the thumb area of Michigan though, so there isn't much available (not even the cordless tin-cans). As far as I can tell, Thumb Cellular and Dobson Cellular One do not offer any sort of data access beyond plain basic text messaging. Nextel has it's Packetstream Gold service which would work for my purposes, but I've dealt with them before and they were a total pain to deal with. Then Cingular has for some reason a "mobitex" data coverage out here but not voice cellular coverage, and I've gone around in circles with them trying to figure out how to order it. (They say they have the coverage but no service, whatever that means.) -Jeff |
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I don't think Nextel ever wants to deal with resellers at all--that's how
Nextel prevents themselves from paying loyalties to other people of having to have resellers. Nextel does everything on their own, which means that they only want to be an independent provider and nothing else. They are trying to improve their customer service, though it has some catching up to do. I haven't had a problem with Customer Service yet, although I had a billing dispute with Verizon Wireless one time with a duplicate payment. "jeff" <eunicep@ruralramp.net> wrote in message news:103ikgj985ncp42@corp.supernews.com... > "Mark Kim" <please@dont.spam.me> wrote in message > news:N9b_b.39713$4o.57114@attbi_s52... > > The only other iDEN Provider that I know of is SouthernLINC, servicing > > mainly Georgia and its surrounding areas. > > > > http://www.southernlinc.com > > > > Southern LINC also has the Falcon Phones as well. If you live in Georgia, > > you might want to try Southern LINC. > > > > > > Thanks, but I already about Sothern LINC. Unfortunately, I'm in Michigan so > that does me no good. > > Actually what I had meant by my original post was to question if there were > any companies actually reselling Nextel's own service under a different > name. This is how my Verizon Wireless America's Choice plan works, which is > actually through Cellular 4 Less Inc. Saving $13 a month and not having to a > sign a contract made it well worth it for me. > > Really all I want is a PDA with a real web browser and wireless internet > access on it. I could care less if it is iDen, CDMA, mobitex, wi-fi, or two > cans and a cordless string. I live in the thumb area of Michigan though, so > there isn't much available (not even the cordless tin-cans). As far as I can > tell, Thumb Cellular and Dobson Cellular One do not offer any sort of data > access beyond plain basic text messaging. Nextel has it's Packetstream Gold > service which would work for my purposes, but I've dealt with them before > and they were a total pain to deal with. Then Cingular has for some reason a > "mobitex" data coverage out here but not voice cellular coverage, and I've > gone around in circles with them trying to figure out how to order it. (They > say they have the coverage but no service, whatever that means.) > > -Jeff > > > > |
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