Any one have an idea who to speak to at Boost to resolve the problem below.

NONE of the CSR's are knowledgable enough to resolve this.....They think putting
me on hold and I will go away.

Problem started when I had to change phones from an i285. I chose to use an i275
I had around and different SIM. (SIM and phone were canceled and released by
Nextel and Boost)

Called Boost, an EXCELLENT lady in CS did a FANTASTIC job! Took SIM # and IMEI
number, did a master reset and reboot phone, all is good there. No problems
getting calls or DC.

The problem is getting text messages via the web site or via the email

If I goto NEXTEL's site and send a message via the web form it comes thru as a
SMS, fine.

Going to Boosts site to send a text or to 1234567890@myboostmobile.com email
results in the error message below.

Any one have an idea on how to resolve this???? Who I can speak to? CSR's and
supervisors were a waste of my time.

Boost's firm answer is to tell me that the phones are imcompatible....OK.
RIIIGHT! Its iDEN and its Nextels network.

Checking my.nextel.com shows my account:

Included with your plan
PDS Application
Boost Two-Way Messaging
Three Way Calling Restriction
Call Waiting Restriction
Call Detail
Call Forwarding
Caller ID
Nextel Direct Connect
Domestic LD Rate $0
Direct Connect Cross Fleet
International Direct Connect
SMS Text Messages
Anytime Minutes
Packet Data Usage
Nationwide Direct Connect(SM)
Text Messaging
Data Usage
VoiceMail

Additional services
Boost Private

This is the error message:


Quote:
This Message was undeliverable due to the following reason:

Your message was not delivered because the destination computer refused
to accept it (the error message is reproduced below). This type of error
is usually due to a mis-configured account or mail delivery system on the
destination computer; however, it could be caused by your message since
some mail systems refuse messages with invalid header information, or if
they are too large.

Your message was rejected by [170.206.252.59] for the following reason:

Message rejected - Airnote loop detected

The following recipients did not receive this message:

<+1xxxxxxx1/TYPE=PLMN@myboostmobile.com>


Any help would be great! Thanks in advance.
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