Amazing the folks that will attack the messenger when they can't handle
the message.

JD Power rated Verizon best and Sprint worst for customer service.

"Mr T" <mrt@hotmail.com> wrote in message
news:vo0cn7cba4dkf7@corp.supernews.com...
> I didn't say anything about a study. It must take some "REAL" research
> to list all the carriers in Alphabetical order on the left of the page
> and put a couple of them to the right of the page and say these are the
> best. That survey is a heap of crap unless they go into DETAILS.
>
> samiam@hotmail.com (Sam Iam) wrote in article
> <vnucj1hvjevkaf@corp.supernews.com>:
> > Well there is an intelligent and well substantiated opinion. Surely we
> > should all believe the "Mr T" study.
> >
> > LOL
> >
> > [posted via phonescoop.com]
>
> [posted via phonescoop.com]


http://www.jdpower.com/news/releases...03074&search=1

Sprint was last.

"Mr T" <mrt@hotmail.com> wrote in message
news:vo0cn7cba4dkf7@corp.supernews.com...
> I didn't say anything about a study. It must take some "REAL" research
> to list all the carriers in Alphabetical order on the left of the page
> and put a couple of them to the right of the page and say these are the
> best. That survey is a heap of crap unless they go into DETAILS.
>
> samiam@hotmail.com (Sam Iam) wrote in article
> <vnucj1hvjevkaf@corp.supernews.com>:
> > Well there is an intelligent and well substantiated opinion. Surely we
> > should all believe the "Mr T" study.
> >
> > LOL
> >
> > [posted via phonescoop.com]
>
> [posted via phonescoop.com]


Here you go:

http://www.jdpower.com/news/releases...03074&search=1

Lists them in order, along with the number ratings.

Must take a real genius to look at one press release and say "all they did
was list the other companies in alphabetical order" without doing the
research.

The survey is crap because your dumb ass doesn't like the results.

At least you get it.

"Mr T" <mrt@hotmail.com> wrote in message
news:vo0cpofu5uvo35@corp.supernews.com...
> And your 2 cents even less than both!!
>
> "Carl." <KronkKronk@hotmail.com> wrote in article
> <2BHfb.45421$iH6.38587@twister.austin.rr.com>:
> > Your opinion is worth even less than their studies.
> >
> > "Mr T" <mrt@hotmail.com> wrote in message
> > news:vnskji49gbk21@corp.supernews.com...
> > > I think the JD Powers surveys always suck and hold no merit
whatsoever.
> > >
> > > thornjbr@yahoo.com (JT) wrote in article
> > > <7ca2c1b6.0310031511.7e8803f4@posting.google.com >:
> > > > Hot of the press as of 09/30/2003.
> > > >
> > > >
> > > > http://www.jdpa.com/studies_jdpower/...asp?ID=2003113
> > >
> > > [posted via phonescoop.com]
> >
> >
> > ---
> > Update your PC at http://windowsupdate.microsoft.com
> > Checked by AVG anti-virus system (http://www.grisoft.com).
> > Version: 6.0.522 / Virus Database: 320 - Release Date: 9/29/2003
> >
> >
>
> [posted via phonescoop.com]


---
Update your PC at http://windowsupdate.microsoft.com
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.522 / Virus Database: 320 - Release Date: 9/30/2003

"William Bray" <wmbray@hotmail.com> wrote in message
news:vnsba0cir72icf@corp.supernews.com...
> I don't put much stock in JD Powers. I notice they tend to pay more
> attention to people who pamper them. I have been hearing a commercial
> lately in which JD Powers is mentioned almost twenty times. The actual
> product advertised sucks.
>
> thornjbr@yahoo.com (JT) wrote in article
> <7ca2c1b6.0310031511.7e8803f4@posting.google.com >:
> > Hot of the press as of 09/30/2003.
> >
> >
> > http://www.jdpa.com/studies_jdpower/...asp?ID=2003113
>
> [posted via phonescoop.com]


Got a link to something that discredits them? If you do, I'll read it.
Otherwise, I find JD Powers to be more reputable than you.

"Dr. Joel M. Hoffman" <joel@exc.com> wrote in message
news:2_Wfb.39703$E95.19181938@news4.srv.hcvlny.cv. net...
> >http://www.jdpa.com/studies_jdpower/...asp?ID=2003113
>
> You have to wonder about a report that claims:
>
> The average minutes included in a typical service plan is 1,623.
>
> I'm sure there are lots of ways of calculating "average minutes
> included," including various ways of accounting for weekend/night/M2M
> minutes and so forth, but I'm also sure that most people feel they
> have significantly less time on their plans.
>


Probably includes N&W minutes, phone to phone minutes, etc.

Instead of bitching because the one page summary doesn't show the detail you
want, why not look at the full multipage detailed document at
http://www.jdpower.com/cc/telecom/index.jsp (click on wireless)


"Justin Green" <justin@cjteam.com> wrote in message
news:vo0m3ll85pu0cc@corp.supernews.com...
>
> "Mr T" <mrt@hotmail.com> wrote in message
> news:vo0cn7cba4dkf7@corp.supernews.com...
> > I didn't say anything about a study. It must take some "REAL" research
> > to list all the carriers in Alphabetical order on the left of the page
> > and put a couple of them to the right of the page and say these are the
> > best. That survey is a heap of crap unless they go into DETAILS.
> >
> > samiam@hotmail.com (Sam Iam) wrote in article
> > <vnucj1hvjevkaf@corp.supernews.com>:
> > > Well there is an intelligent and well substantiated opinion. Surely we
> > > should all believe the "Mr T" study.
> > >
> > > LOL
> > >
> > > [posted via phonescoop.com]
> >
> > [posted via phonescoop.com]
>
>
> Here you go:
>
> http://www.jdpower.com/news/releases...03074&search=1
>
> Lists them in order, along with the number ratings.
>
> Must take a real genius to look at one press release and say "all they did
> was list the other companies in alphabetical order" without doing the
> research.
>
> The survey is crap because your dumb ass doesn't like the results.
>
>

"Dr. Joel M. Hoffman" <joel@exc.com> wrote in message
news:2_Wfb.39703$E95.19181938@news4.srv.hcvlny.cv. net...
> >http://www.jdpa.com/studies_jdpower/...asp?ID=2003113
>
> You have to wonder about a report that claims:
>
> The average minutes included in a typical service plan is 1,623.
>
> I'm sure there are lots of ways of calculating "average minutes
> included," including various ways of accounting for weekend/night/M2M
> minutes and so forth, but I'm also sure that most people feel they
> have significantly less time on their plans.
>

That's the one page summary for a press release, for the full details on the
study, click on
http://www.jdpower.com/cc/telecom/index.jsp (click on wireless)

"Peter Pan" <Marcs1102NOSPAM@Hotmail.com> wrote in message
news:blpmmr$e644r$1@ID-190045.news.uni-berlin.de...
> Instead of bitching because the one page summary doesn't show the detail
you
> want, why not look at the full multipage detailed document at
> http://www.jdpower.com/cc/telecom/index.jsp (click on wireless)


I'm not the one bitching about lack of detail. I'm bitching because people
do read the press release and then say stupid things like "wow, must have
taken REAL research to put them in alphabetical order" (paraphrased).

"Hopper" <crapfromusenet@meetmyattorney.com> wrote in message
news:Eapfb.31325$%h1.20919@sccrnsc02...

> A pity they have absolutely ZERO results other than Who is Best. No
> methodology, no description of the survey, the questions, anything. God
damn
> this shit pisses me off!
>
> Maybe the top carrier was only 1 percent better than some other carrier.
> They're still "ranked highest in customer satisfaction". What if all the
> carriers were one point apart? It means so little that I have given up
ever
> listening to another BS JD Power Says So! Argument like are so common.

You have to buy the study from them if you want the details.

With J.D. Power you have to carefully look at exactly what they
are measuring and be careful not to extrapolate other information
from the study.

Being best in customer care has nothing to do with the quality of
the network or coverage, except to the extent that people are
less unhappy if their coverage expectations are met. I would say
that Nextel customers do not expect coverage to be good outside
their business area so they are not upset with the network quality.

I used to see misinterpretation of J.D. Power studies all the time
in one of the automobile newsgroups. There is an auto manufacturer
who makes very low quality vehicles but that has very high "sales
satisfaction." The afficienados of this car would always claim "well
it's gotta be a great car if the customers were so happy with the
sales process."