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  #1 (permalink)  
Old 05-19-2007, 02:42 AM
Cranky Dude
 
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Default Surprise large bill this month

Hi,

This month my ATTWS bill showed 1054 minutes of usage. I never go
over my limit of 350 minutes per month so I was really surprised. I
had a long talk with my kids about using my cell phone and they swear
they didn't make all these calls. I had them check off the calls they
made; I checked off the calls I made. What's left are dozens of calls
to phone numbers I don't recognize and my kids claim they don't
recognize them either. I called one of the numbers and got an
answering machine and the person is someone I don't know and my kids
claim they don't know him either. I'm not sure whether to believe my
kids or if it's possible for a digital phone to be cloned or for
someone to make calls and have it charged to my number.

Is there a possibility that calls were made by someone else on another
phone and charged to my number? Is ATTWS known to screw up phone
bills in this manner? Or should I make my kids cough up the extra $60
charged to my phone?

CD

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  #2 (permalink)  
Old 05-19-2007, 02:42 AM
The Blue
 
Posts: n/a
Default Re: Surprise large bill this month



Cranky Dude wrote:

> Hi,
>
> This month my ATTWS bill showed 1054 minutes of usage. I never go
> over my limit of 350 minutes per month so I was really surprised. I
> had a long talk with my kids about using my cell phone and they swear
> they didn't make all these calls. I had them check off the calls they
> made; I checked off the calls I made. What's left are dozens of calls
> to phone numbers I don't recognize and my kids claim they don't
> recognize them either. I called one of the numbers and got an
> answering machine and the person is someone I don't know and my kids
> claim they don't know him either. I'm not sure whether to believe my
> kids or if it's possible for a digital phone to be cloned or for
> someone to make calls and have it charged to my number.
>
> Is there a possibility that calls were made by someone else on another
> phone and charged to my number? Is ATTWS known to screw up phone
> bills in this manner? Or should I make my kids cough up the extra $60
> charged to my phone?

ATTWS TDMA SERVICE NO YOU BETTER HIT YOUR KIDS UP FOR THE $$$.
ATTWS GSM SERVICE I think its hard to clone but billing mistake are common.

--
Must fight it must , i must fight my A.D.D , what was i talking about
oh never mind oooo what that over there

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  #3 (permalink)  
Old 05-19-2007, 02:42 AM
Cranky Dude
 
Posts: n/a
Default Re: Surprise large bill this month

On Wed, 21 Jan 2004 12:54:31 -0500, The Blue <mariober@monmouth.com>
wrote:


>ATTWS TDMA SERVICE NO YOU BETTER HIT YOUR KIDS UP FOR THE $$$.
>ATTWS GSM SERVICE I think its hard to clone but billing mistake are common.


It's TDMA. They offered me a free phone to switch to GSM and I told
them I'll wait a few years until their GSM coverage is as good as
their TDMA.

So they make mistakes for their GSM customers but not their TDMA
customers? Isn't it the same billing department?

CD

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  #4 (permalink)  
Old 05-19-2007, 02:42 AM
The Blue
 
Posts: n/a
Default Re: Surprise large bill this month


>>ATTWS TDMA SERVICE NO YOU BETTER HIT YOUR KIDS UP FOR THE $$$.
>>ATTWS GSM SERVICE I think its hard to clone but billing mistake are common.

>
>
> It's TDMA. They offered me a free phone to switch to GSM and I told
> them I'll wait a few years until their GSM coverage is as good as
> their TDMA.
>
> So they make mistakes for their GSM customers but not their TDMA
> customers? Isn't it the same billing department?

NO not at all i made the switch like a fool. I had a credit on my TDMA
service NEVER got it forwarded to my GSM took them 7 months of me
calling to get it done.
they offered me free minute in place of the credit. My wife had a
balance on her TDMA service she was unaware of. They sent it to a
collection agentcy instead sending a bill. However her GSM service was
never affected. Since moving to the GSM service there has been a mistake
while mostly minor mistake on my bill and my wife alomst every month.
My wifes contract was up 6 months ago she went to sprint. Their billing
system is about as bad as att GSM billing system.


--
Must fight it must , i must fight my A.D.D , what was i talking about
oh never mind oooo what that over there

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  #5 (permalink)  
Old 05-19-2007, 02:43 AM
Robert M.
 
Posts: n/a
Default Re: Surprise large bill this month

In article <shlq00tnr5e6o6021jir0cu3n3hsjfr8tm@4ax.com>,
Cranky Dude <junkmail1@infoventures.com> wrote:

> Hi,
>
> This month my ATTWS bill showed 1054 minutes of usage. I never go
> over my limit of 350 minutes per month so I was really surprised. I
> had a long talk with my kids about using my cell phone and they swear
> they didn't make all these calls. I had them check off the calls they
> made; I checked off the calls I made. What's left are dozens of calls
> to phone numbers I don't recognize and my kids claim they don't
> recognize them either. I called one of the numbers and got an
> answering machine and the person is someone I don't know and my kids
> claim they don't know him either. I'm not sure whether to believe my
> kids or if it's possible for a digital phone to be cloned or for
> someone to make calls and have it charged to my number.
>
> Is there a possibility that calls were made by someone else on another
> phone and charged to my number? Is ATTWS known to screw up phone
> bills in this manner? Or should I make my kids cough up the extra $60
> charged to my phone?


Did your kids "loan" the phone to friends?
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  #6 (permalink)  
Old 05-19-2007, 02:43 AM
Robert M.
 
Posts: n/a
Default Re: Surprise large bill this month

In article <5crq00dpfvncosse5d99k6j8b8ns9f0uj1@4ax.com>,
Cranky Dude <junkmail1@infoventures.com> wrote:

> It's TDMA. They offered me a free phone to switch to GSM and I told
> them I'll wait a few years until their GSM coverage is as good as
> their TDMA.
>
> So they make mistakes for their GSM customers but not their TDMA
> customers? Isn't it the same billing department?


Yes, but different software.
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  #7 (permalink)  
Old 05-19-2007, 02:43 AM
dirty rat 753
 
Posts: n/a
Default Re: Surprise large bill this month

No Cranky, it's a different billing system.

Have you located the 600 minutes that put you over? That's 10 hours, and
should be easy to find on your bill.

When my kid or lady friend lose their phone, I immediately call to suspend
the account or move their service to a Nokia 5165 I keep just for that
purpose. No cell account of mine will be in the hands of someone I don't
know.

"Cranky Dude" <junkmail1@infoventures.com> wrote in message
news:5crq00dpfvncosse5d99k6j8b8ns9f0uj1@4ax.com...
> On Wed, 21 Jan 2004 12:54:31 -0500, The Blue <mariober@monmouth.com>
> wrote:
>
>
> >ATTWS TDMA SERVICE NO YOU BETTER HIT YOUR KIDS UP FOR THE $$$.
> >ATTWS GSM SERVICE I think its hard to clone but billing mistake are

common.
>
> It's TDMA. They offered me a free phone to switch to GSM and I told
> them I'll wait a few years until their GSM coverage is as good as
> their TDMA.
>
> So they make mistakes for their GSM customers but not their TDMA
> customers? Isn't it the same billing department?
>
> CD
>



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  #8 (permalink)  
Old 05-19-2007, 02:43 AM
Steve Knight
 
Posts: n/a
Default Re: Surprise large bill this month


go to www.whitepages.com and do a reverse lookup and see who the numbers belong
too.
you can be sneaky and ask hey what's your friends first name that has this
last name?

--
Knight-Toolworks & Custom Planes
Custom made wooden planes at reasonable prices
See http://www.knight-toolworks.com For prices and ordering instructions.
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  #9 (permalink)  
Old 05-19-2007, 02:43 AM
John S.
 
Posts: n/a
Default Re: Surprise large bill this month

>So they make mistakes for their GSM customers but not their TDMA
>customers? Isn't it the same billing department?
>


Two completly different billing systems!

--
John S.
e-mail responses to - john at kiana dot net
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  #10 (permalink)  
Old 05-19-2007, 02:43 AM
Cranky Dude
 
Posts: n/a
Default Re: Surprise large bill this month

On Wed, 21 Jan 2004 03:10:41 GMT, Steve Knight
<stevek@knight-toolworks.com> wrote:

>
>go to www.whitepages.com and do a reverse lookup and see who the numbers belong
>too.
> you can be sneaky and ask hey what's your friends first name that has this
>last name?


I did that immediately. Sorry to say about 90% of the calls came up
unknown or with no listing. I picked two of the out of state numbers,
one in Virginia and one in Illinois, and called both of them to see
who it was. One of the people knew one of my kids and confirmed that
was who made the call. The other person doesn't know anyone in my
family or anyone in my city and assured me the listing on the bill had
to be a mistake.

CD

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