I work at Aberdeen Proving Ground in Aberdeen, Maryland as a Computer
technician. I have Verizon Wireless and have an LG 10 phone. In this
location, I miss more calls than I receive and usually show no service
and almost always roam. In my job, I must have cellular service that
works since that is how I am dispatched.

The Government telephones are on Cingular wireless and they seem to work
though not terrible well but still much better than mine does.

I have been bact to Verizon many times and they have replaced my phone
twice with no improvement in service. I am certain that the telephone
is using the proper towers. Verizon now offeres me absolutely no
solution to my problem and frankly does not seem to care (even the
President was contacted. Their answer is to boast about there system &
towers and my answer back is that it does not work for me - I am paying
almost $40/month for something that I cannot use.

In despiration, I had Verizon remove my LG 10 from their system and
reconnet my 6 year old Qualcom 860 which preforms slightly better than
the LG10 did. Verizon claims that there is no difference in cell phones.

This seems strange to me since Cingular uses their towers. their phones
work but mine sucks.

Does anyone have any advice for me?

Ray

Ray <ray.rayz@verizon.net> wrote in article
<5Xv4b.13683$vm2.7142@nwrddc03.gnilink.net>:
> I work at Aberdeen Proving Ground in Aberdeen, Maryland as a Computer
> technician. I have Verizon Wireless and have an LG 10 phone. In this
> location, I miss more calls than I receive and usually show no service
> and almost always roam. In my job, I must have cellular service that
> works since that is how I am dispatched.
>
> The Government telephones are on Cingular wireless and they seem to work
> though not terrible well but still much better than mine does.
>
> I have been bact to Verizon many times and they have replaced my phone
> twice with no improvement in service. I am certain that the telephone
> is using the proper towers. Verizon now offeres me absolutely no
> solution to my problem and frankly does not seem to care (even the
> President was contacted. Their answer is to boast about there system &
> towers and my answer back is that it does not work for me - I am paying
> almost $40/month for something that I cannot use.
>
> In despiration, I had Verizon remove my LG 10 from their system and
> reconnet my 6 year old Qualcom 860 which preforms slightly better than
> the LG10 did. Verizon claims that there is no difference in cell phones.
>
> This seems strange to me since Cingular uses their towers. their phones
> work but mine sucks.
>
> Does anyone have any advice for me?
>
> Ray
>
It's pretty obvious that Verizon doesn't have a close enough cell site
to penetrate the building you work in but Cingular does.

As most subscribers find, a cellular provider won't modify their system
for just one user and you need to find a cellular provider that covers
the area that you need which is apparent by Veizons attitude.

My recommendation would be is to chat with your co-workers and see how
their cell phones work both in the buildings and around town. You
already know how Cingular works, but you maybe surprised that another
company may work better. It will just take a little research on your
end.

Mark

[posted via phonescoop.com - free web access to the alt.cellular groups]

This may be true but Cingular uses Verizons towers and Cingular phones
work there.

Ray

Mark F wrote:
> Ray <ray.rayz@verizon.net> wrote in article
> <5Xv4b.13683$vm2.7142@nwrddc03.gnilink.net>:
>
>>I work at Aberdeen Proving Ground in Aberdeen, Maryland as a Computer
>>technician. I have Verizon Wireless and have an LG 10 phone. In this
>>location, I miss more calls than I receive and usually show no service
>>and almost always roam. In my job, I must have cellular service that
>>works since that is how I am dispatched.
>>
>>The Government telephones are on Cingular wireless and they seem to work
>>though not terrible well but still much better than mine does.
>>
>>I have been bact to Verizon many times and they have replaced my phone
>>twice with no improvement in service. I am certain that the telephone
>>is using the proper towers. Verizon now offeres me absolutely no
>>solution to my problem and frankly does not seem to care (even the
>>President was contacted. Their answer is to boast about there system &
>>towers and my answer back is that it does not work for me - I am paying
>>almost $40/month for something that I cannot use.
>>
>>In despiration, I had Verizon remove my LG 10 from their system and
>>reconnet my 6 year old Qualcom 860 which preforms slightly better than
>>the LG10 did. Verizon claims that there is no difference in cell phones.
>>
>>This seems strange to me since Cingular uses their towers. their phones
>>work but mine sucks.
>>
>>Does anyone have any advice for me?
>>
>>Ray
>>
>
> It's pretty obvious that Verizon doesn't have a close enough cell site
> to penetrate the building you work in but Cingular does.
>
> As most subscribers find, a cellular provider won't modify their system
> for just one user and you need to find a cellular provider that covers
> the area that you need which is apparent by Veizons attitude.
>
> My recommendation would be is to chat with your co-workers and see how
> their cell phones work both in the buildings and around town. You
> already know how Cingular works, but you maybe surprised that another
> company may work better. It will just take a little research on your
> end.
>
> Mark
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

>Does anyone have any advice for me?
>

Get Cingular! Get a phone like your co-workers have that works the best. If
your lively hood depends on the cell phone you need what works.

Keep in mind that all the advertising in the world doesn't make the phone work.
Verizon's implied coverage everywhere simply cannot be! The laws of physics
cannot be overcome by the advertising campaign on TV.

--
John S.
e-mail responses to - john at kiana dot net

Then if this is the case, I'm going to assume that the Cingular 800 MHz
signal is more efficient at penetrating the building while the 1900 MHz.
Verizon signal isn't, if they actually reside on the same tower.

I can only assume this as I'm not sure where in the US you are and which
band each provider is on, but this is very common on the east coast of
Florida where Verizon is on 1900 MHz and Cingular, AT&T, and NEXTEL are
on 800 MHz.
--
Mark


Ray <ray.rayz@verizon.net> wrote in article
<BlI4b.5166$9T1.4453@nwrddc02.gnilink.net>:
> This may be true but Cingular uses Verizons towers and Cingular phones
> work there.
>
> Ray
>
> Mark F wrote:
> > Ray <ray.rayz@verizon.net> wrote in article
> > <5Xv4b.13683$vm2.7142@nwrddc03.gnilink.net>:
> >
> >>I work at Aberdeen Proving Ground in Aberdeen, Maryland as a Computer
> >>technician. I have Verizon Wireless and have an LG 10 phone. In this
> >>location, I miss more calls than I receive and usually show no service
> >>and almost always roam. In my job, I must have cellular service that
> >>works since that is how I am dispatched.
> >>
> >>The Government telephones are on Cingular wireless and they seem to work
> >>though not terrible well but still much better than mine does.
> >>
> >>I have been bact to Verizon many times and they have replaced my phone
> >>twice with no improvement in service. I am certain that the telephone
> >>is using the proper towers. Verizon now offeres me absolutely no
> >>solution to my problem and frankly does not seem to care (even the
> >>President was contacted. Their answer is to boast about there system &
> >>towers and my answer back is that it does not work for me - I am paying
> >>almost $40/month for something that I cannot use.
> >>
> >>In despiration, I had Verizon remove my LG 10 from their system and
> >>reconnet my 6 year old Qualcom 860 which preforms slightly better than
> >>the LG10 did. Verizon claims that there is no difference in cell phones.
> >>
> >>This seems strange to me since Cingular uses their towers. their phones
> >>work but mine sucks.
> >>
> >>Does anyone have any advice for me?
> >>
> >>Ray
> >>
> >
> > It's pretty obvious that Verizon doesn't have a close enough cell site
> > to penetrate the building you work in but Cingular does.
> >
> > As most subscribers find, a cellular provider won't modify their system
> > for just one user and you need to find a cellular provider that covers
> > the area that you need which is apparent by Veizons attitude.
> >
> > My recommendation would be is to chat with your co-workers and see how
> > their cell phones work both in the buildings and around town. You
> > already know how Cingular works, but you maybe surprised that another
> > company may work better. It will just take a little research on your
> > end.
> >
> > Mark
> >
> > [posted via phonescoop.com - free web access to the alt.cellular groups]
>

[posted via phonescoop.com - free web access to the alt.cellular groups]

> I'm going to assume that the Cingular 800 MHz
>signal is more efficient at penetrating the building while the 1900 MHz.
>Verizon signal isn't, if they actually reside on the same tower.

The lower the frequency the better the penetration.

--
John S.
e-mail responses to - john at kiana dot net

The location is nothern Maryland. Please understand that I get poor
performance there (in Aberdeen) even out in the open, not just inside a
building.

Is there any difference in phones or are they all pretty much alike? I
would make a cellular carrier change tommorow but I still have almost a
year on my contract and I do not think I will win a battle with a
communication giant claiming that I cannot use my phone even if it is
the truth.

Ray

Mark F wrote:
> Then if this is the case, I'm going to assume that the Cingular 800 MHz
> signal is more efficient at penetrating the building while the 1900 MHz.
> Verizon signal isn't, if they actually reside on the same tower.
>
> I can only assume this as I'm not sure where in the US you are and which
> band each provider is on, but this is very common on the east coast of
> Florida where Verizon is on 1900 MHz and Cingular, AT&T, and NEXTEL are
> on 800 MHz.

Ray wrote:

> The location is nothern Maryland. Please understand that I get poor
> performance there (in Aberdeen) even out in the open, not just inside a
> building.
>
> Is there any difference in phones or are they all pretty much alike? I
> would make a cellular carrier change tommorow but I still have almost a
> year on my contract and I do not think I will win a battle with a
> communication giant claiming that I cannot use my phone even if it is
> the truth.
>
> Ray

Why not? If they do not provide what they claim it's teir fault?
You have to be mean if you need to. They can send you the bill but
you can still ignore it. Been there done that.

I would say that its a pretty hard call unless you have a history of
complaining about the service. It's pretty much your word against
theirs, but there is always the Better Business Bureau if they won't let
you out of the contract if they can't provide you with the level of
service that you require. If you can clearly see on your bills a
history of dropped calls, which would be seen as a constant re-dial to
the same number in a short amount of time, that is what you could use as
proof of poor signal reception.

I have a hard time believing that changing phones is going to make that
much of a difference. They are all pretty much the same, except that
the ones with external antennas do seem to work a little better than the
ones with built-in antennas, and as I always say...the subscriber device
is only as good as the service that it's talking to. You could have the
greatest cell phone in the world, but with crummy service you just have
a useless brick in your hand.
--
Mark


Ray <ray.rayz@verizon.net> wrote in article
<WJK4b.5449$9T1.4156@nwrddc02.gnilink.net>:
> The location is nothern Maryland. Please understand that I get poor
> performance there (in Aberdeen) even out in the open, not just inside a
> building.
>
> Is there any difference in phones or are they all pretty much alike? I
> would make a cellular carrier change tommorow but I still have almost a
> year on my contract and I do not think I will win a battle with a
> communication giant claiming that I cannot use my phone even if it is
> the truth.
>
> Ray
>
> Mark F wrote:
> > Then if this is the case, I'm going to assume that the Cingular 800 MHz
> > signal is more efficient at penetrating the building while the 1900 MHz.
> > Verizon signal isn't, if they actually reside on the same tower.
> >
> > I can only assume this as I'm not sure where in the US you are and which
> > band each provider is on, but this is very common on the east coast of
> > Florida where Verizon is on 1900 MHz and Cingular, AT&T, and NEXTEL are
> > on 800 MHz.
>

[posted via phonescoop.com - free web access to the alt.cellular groups]

sexyexotiche@aol.comspamfree (John S.) wrote in article
<20030901123559.28519.00000285@mb-m03.aol.com>:
> > I'm going to assume that the Cingular 800 MHz
> >signal is more efficient at penetrating the building while the 1900 MHz.
> >Verizon signal isn't, if they actually reside on the same tower.
>
> The lower the frequency the better the penetration.
>
> --
> John S.
> e-mail responses to - john at kiana dot net

Yep I'm well aware of it and you can't change the laws of physics
between 800 and 1900, but you can modify them with power output and
antenna height and/or downtilt. :-)

[posted via phonescoop.com - free web access to the alt.cellular groups]