Having worked in the finance department of a large player in the mobile
business I can confirm what you probably already know - some companies will
use any device to avoid paying out cashbacks.

Make sure you know who is financing the offer - look at the small print. It
can be the retailer or the service provider.

I'm currently in dispute with T Mobile over a £100 Cashback, payable in two
£50 stages. First they claimed that it was the retailer's responsibility,
now they are claiming that they never received the forms.

I would advise all claimants to pay a little extra and send cashback
applications by Recorded Delivery, otherwise forget it.

But give them a hard time anyway!

I've written to the Consumers Association about it.

David


"Steve" <jerrysinclair@hotmail.com> wrote in message
news:Ok0Ga.40771$9C6.1695391@wards.force9.net...
> x2ward wrote...
> > "Steve" <jerrysinclair@hotmail.com> wrote in message
> > news:v7NFa.35635$9C6.1684557@wards.force9.net...
> >> hello, was just wondering if anyone had their onestopphopneshop invoice
> with
> >> cashback details on it?
> >>
> >> i have some cashback due next bill but have lost the address and
details
> i
> >> need to send off to claim it, anyone help?
> >>
> >> cheers
> >>
> >>
> >
> > Onestopphoneshop (UK) Ltd.,
> > Cash Back Dept.,
> > Communications House,
> > Marshfield Bank,
> > Crewe.
> > CW2 8UY
> >
> >
>
> cheers
>
>