On Tue, 5 Oct 2004 13:10:36 +0000 (UTC), Brian McIlwrath surfed in from
cyberspace:

> It's actually 6Gb/month included with Wanadoo I see - which makes them
£9/year
> CHEAPER than PlusNet for this product!

Unfortunately my experience in the past with Wanadoo (Freeserve) was
disappointing, always getting cut off or not being able to connect at all.
Once bitten and all that, but I know that in other parts of the country folk
have had better service.
--
http://www.copelands.plus.com/val/

On 5 Oct 2004 in uk.telecom.broadband, Ronald Jones wrote:

>Which car would you rather have ? Rolls or Ford

Since I don't drive, academic, and they'd both get rusty (but
the Rolls is more likely to be a target for theft, perhaps!)

>The answer to which is "you pay your money and take your
>choice" either one will do the job.

Agreed. I have used (up to a year ago) Freeserve, rather than
Wanadoo. I have also used (since March 2003) Plus.Net and for
the months when I had both, binary newsgroups were better on
Freeserve than Plus.Net but I think it likely reversed now.

The lack of hassle using other mail servers is a plus for P.N,
as Wanadoo has some unwritten restrictions which they carried
on from the Freeserve days. As Brian says, Wanadoo does look
good value for money and if people are happily using it, then
fine. Checking the support numbers might be worthwhile as the
use of a premium rate number isn't impossible (no, not looked)
with Wanadoo, whereas P.N uses 0845... Peter M.

Brian McIlwrath wrote:

> higgy <higgyslacker@hotmail.com> wrote:
>:>
>:> Their 22.99/month@1Mb (with 5Gb) would be the one I would consider
>:> moving to.
>
>: £12 a year more than PlusNet, capped at a level that wouldn't be
>: enough for me and I don't expect that I could take advantage of the
>: 1MB upgrade, according to BT's assessment of my line at
>: http://www.bt.com/broadband
>
> It's actually 6Gb/month included with Wanadoo I see - which makes them
> £9/year CHEAPER than PlusNet for this product!

As I said, I'm not interested in 1MB. I've signed up for 512K Uncapped from
PlusNet for £21.99. With Wanadoo I'd likely only get 512K and pay more for
it. I'd rather have a service without limits, than one with speedstripes.


Dave.

On 05/10/2004 12:39 Brian McIlwrath got up from the bar and shouted..:
> Aries <me@antispam.com> wrote:
>
> : In my experience Plusnet is preferable to Wanadoo (Freeserve) and a Router
> : is superior to a usb modem as I have used both. HTH
>
> I would still recommend Wanadoo for new users coming off dial-up as the
> £17.99/month with no startup fees or hardware to buy gives them so much more
> for about the same price. Several such limited users I know are extremely happy
> with what they get for the price!

My experience of Wannadoo's support, is they are toally useless. I went
round a "customer's" house, his Wanadoo dialup was not working. It was
obvious it was his dialup settings, and he did not know what they were..
Easy phone wannadoo and retrieve the details, after 45 minutes on hold
on a premium rate number, they gave me the details, of which both the
phone number and password they gave me were totally incorrect!!! (in
the end I managed to guess the correct settings, from the customers
scribbled notes...). Totaly bunch of muppets...

--
"This dog don't give a feck..."

Black Shuck <mark.gillespie@gmail.com> wrote:

: My experience of Wannadoo's support, is they are toally useless. I went
: round a "customer's" house, his Wanadoo dialup was not working. It was
: obvious it was his dialup settings, and he did not know what they were..

Maybe they are worse than Freeserve...maybe he/she/it had lost the letter
people used to be sent stating these!

: Easy phone wannadoo and retrieve the details, after 45 minutes on hold
: on a premium rate number, they gave me the details, of which both the
: phone number and password they gave me were totally incorrect!!! (in

All I can say is I haven't had to phone them once in 18 months as things just
always work...and never fail to work!

spencer <spencer@sunnyview.me.uk> wrote:

> Hi,
>
> I am looking to get Broadband (1Mb, 2Gb) and am considering either PlusNet
> or Wanadoo .
>
> PlusNet appear to have far more favourable write-ups but the initial outlay
> is high (over £100)
>
> Is it worth paying the initial charge and going with PlusNet or would
> Wanadoo be better?

I have recently changed from PlusNet to Wanadoo myself here. A long an
sorry saga which resulted from me moving house. Anyway, I found the
registration with Wanadoo totally painless, I was up and running on
broadband in only 4 days. I initially used dialup while I was waiting,
and that also worked well, much better than the PlusNet service at that
time. Newsgroups are better, and I haven't had any mailing problems
either - I have done, and still do with PlusNet.

I get an almost full 1mb service, but I never got a full 512k at the old
house either, so I suspect we don't have a perfect exchange here.

The 2GB capping is perfect for me, although 1Gb wouldn't have been
enough, I downloaded 1.1GB in my first month.

I have to admit that the support from PlusNet is indeed superb, but in
the 10 months I've been with them, it has been needed quite frequently.

> Also is a PCI modem better than a USB modem (and a 1 port router better than
> both)?

Absolutely. Right from the start I got a 4 port Ethernet router/modem,
which has proven to be a good choice. It doesn't require any
installation, and I always feel that USB is really meant for peripherals
and not networking. I have two computers here, and with the 4 port
router I can use both on the Internet, and indeed even network the two.

--
Andy Hewitt ** FAF#1, (Ex-OSOS#5) - FJ1200 ABS
Honda Civic 16v: Windows free zone (Mac G5 Dual Processor)
http://www.thehewitts.plus.com

> Plusnet dominates this newsgroup BUT are quite expensive.

I wonder in what context you say that? It seems to me that this probably
reflects the experience of those who use this NG. Certainly there are rather
more satisfied Plusnet customers on here, and I include myself, than other
ISPs but to say they dominate is hardly true. Personally I have found
Plusnet to be reliable and responsive most of the time. The amount of
service information and ticketing system that is on line is a big advantage
over other ISPs. Buying on price alone is seldom a wise move.

Brian McIlwrath in uk.telecom.broadband on 05 Oct 2004

> I would still recommend Wanadoo for new users coming off dial-up
> as the £17.99/month with no startup fees or hardware to buy gives
> them so much more for about the same price. Several such limited
> users I know are extremely happy with what they get for the
> price!
>

I am one of those people. Had it for a month now and no problems
whatsoever so far. Oh shit......what have I just said !!

Black Shuck in uk.telecom.broadband on 05 Oct 2004

> Easy phone wannadoo and retrieve the details, after 45 minutes on
> hold on a premium rate number

Doh !!

Spoofman <spoof@isthisarealaddy.com> wrote:
: Black Shuck in uk.telecom.broadband on 05 Oct 2004

:> Easy phone wannadoo and retrieve the details, after 45 minutes on
:> hold on a premium rate number

Wanadoo are 0870 .. premium rate = not!