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  #1 (permalink)  
Old 06-03-2007, 04:56 PM
JF
 
Posts: n/a
Default Email problems

I have recently upgraded my NTL to 2mb and have 1 a 1gb per day cap.

I sent a text email last night to a friend and recieved a message from some
called "admin" saying that my mailbox was over the "high water mark" and
that I should delete some of my mailbox. This is through OE not web based
email. It also said that I was over my quota, but the email still got to my
friend as he recieved it. The email address for "admin" is
mailto:003101c5255c$b6e5ca0$38b1652@panicstation

not NTL, is this a piece of spyware, or is something intercepting my
emails??

Also the attachment sign is beside all emails even when their is no
attachment. How do I fix this.

thanks
John


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  #2 (permalink)  
Old 06-03-2007, 04:56 PM
Spider
 
Posts: n/a
Default Re: Email problems

John,
It sounds like you are not deleting email from the server when you download
it. In Outlook Express, click Tools / Accounts and on the mail tab, click
on the account and then click Properties. On the Advanced tab you probably
have a check in the box to "leave a copy of messages on the server". You
need to uncheck that. That should automatically clean your mailbox out. If
not, you can download many different mail utilities that allow you to access
your mail on the server and clean it out manually. I do not have any links
immediately available, but I'm sure someone can jump in with their favorite
utility.

--

Spider

http://spiderathome.blogspot.com/
http://spider1.blogspot.com/
http://groups.yahoo.com/group/24hrsupporthelpdesk

"JF" <whistle48@hotmail.com> wrote in message
news:1SVXd.8243$3A6.865@newsfe1-gui.ntli.net...
>I have recently upgraded my NTL to 2mb and have 1 a 1gb per day cap.
>
> I sent a text email last night to a friend and recieved a message from
> some
> called "admin" saying that my mailbox was over the "high water mark" and
> that I should delete some of my mailbox. This is through OE not web based
> email. It also said that I was over my quota, but the email still got to
> my
> friend as he recieved it. The email address for "admin" is
> mailto:003101c5255c$b6e5ca0$38b1652@panicstation
>
> not NTL, is this a piece of spyware, or is something intercepting my
> emails??
>
> Also the attachment sign is beside all emails even when their is no
> attachment. How do I fix this.
>
> thanks
> John
>
>



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  #3 (permalink)  
Old 06-03-2007, 04:56 PM
mentalguy2004
 
Posts: n/a
Default Re: Email problems


"Spider" <spider1.blog@gmail.com> wrote in message
news:rrXXd.110829$pc5.103769@tornado.tampabay.rr.c om...
> John,
> It sounds like you are not deleting email from the server when you
> download it. In Outlook Express, click Tools / Accounts and on the mail
> tab, click on the account and then click Properties. On the Advanced tab
> you probably have a check in the box to "leave a copy of messages on the
> server". You need to uncheck that. That should automatically clean your
> mailbox out. If not, you can download many different mail utilities that
> allow you to access your mail on the server and clean it out manually. I
> do not have any links immediately available, but I'm sure someone can jump
> in with their favorite utility.
>


With NTL you can access your mail account(s) via WebMail on their main page
and clean your mailbox out manually after making the changes to OE that you
suggested.


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  #4 (permalink)  
Old 06-03-2007, 04:57 PM
JF
 
Posts: n/a
Default Re: Email problems


"mentalguy2004" <none@none.com> wrote in message
news:YxXXd.191$Nr.67@newsfe5-gui.ntli.net...
>
> "Spider" <spider1.blog@gmail.com> wrote in message
> news:rrXXd.110829$pc5.103769@tornado.tampabay.rr.c om...
> > John,
> > It sounds like you are not deleting email from the server when you
> > download it. In Outlook Express, click Tools / Accounts and on the mail
> > tab, click on the account and then click Properties. On the Advanced

tab
> > you probably have a check in the box to "leave a copy of messages on the
> > server". You need to uncheck that. That should automatically clean

your
> > mailbox out. If not, you can download many different mail utilities

that
> > allow you to access your mail on the server and clean it out manually.

I
> > do not have any links immediately available, but I'm sure someone can

jump
> > in with their favorite utility.
> >

>
> With NTL you can access your mail account(s) via WebMail on their main

page
> and clean your mailbox out manually after making the changes to OE that

you
> suggested.
>

That box that you suggested is unchecked


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  #5 (permalink)  
Old 06-03-2007, 04:57 PM
Nat Stott
 
Posts: n/a
Default Re: Email problems


The email address for "admin" is
> mailto:003101c5255c$b6e5ca0$38b1652@panicstation
>
> not NTL, is this a piece of spyware, or is something intercepting my
> emails??
>
> Also the attachment sign is beside all emails even when their is no
> attachment. How do I fix this.
>

I get an attachment sign next to all emails since AVG antivirus was
upgraded, it seems to think the certification is an attachment.

If you have no virus checker then there is a 99% chance that the message you
received is due to malware anyway.

Get spybot or adaware or both as well as a virus checker.


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  #6 (permalink)  
Old 06-03-2007, 04:57 PM
JF
 
Posts: n/a
Default Re: Email problems


"Nat Stott" <news@nospamatmyteaparty.f9.co.invalid> wrote in message
news:4230cbb6$0$45188$ed2e19e4@ptn-nntp-reader04.plus.net...
>
> The email address for "admin" is
> > mailto:003101c5255c$b6e5ca0$38b1652@panicstation
> >
> > not NTL, is this a piece of spyware, or is something intercepting my
> > emails??
> >
> > Also the attachment sign is beside all emails even when their is no
> > attachment. How do I fix this.
> >

> I get an attachment sign next to all emails since AVG antivirus was
> upgraded, it seems to think the certification is an attachment.
>
> If you have no virus checker then there is a 99% chance that the message

you
> received is due to malware anyway.
>
> Get spybot or adaware or both as well as a virus checker.
>

This must be the problem as I have AVG installed.

Thanks
John


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  #7 (permalink)  
Old 06-03-2007, 04:58 PM
Spider
 
Posts: n/a
Default Re: Email problems


"JF" <whistle48@hotmail.com> wrote in message
news:3z3Yd.590$Bc3.446@newsfe4-gui.ntli.net...
>
> "mentalguy2004" <none@none.com> wrote in message
> news:YxXXd.191$Nr.67@newsfe5-gui.ntli.net...
>>
>> "Spider" <spider1.blog@gmail.com> wrote in message
>> news:rrXXd.110829$pc5.103769@tornado.tampabay.rr.c om...
>> > John,
>> > It sounds like you are not deleting email from the server when you
>> > download it. In Outlook Express, click Tools / Accounts and on the
>> > mail
>> > tab, click on the account and then click Properties. On the Advanced

> tab
>> > you probably have a check in the box to "leave a copy of messages on
>> > the
>> > server". You need to uncheck that. That should automatically clean

> your
>> > mailbox out. If not, you can download many different mail utilities

> that
>> > allow you to access your mail on the server and clean it out manually.

> I
>> > do not have any links immediately available, but I'm sure someone can

> jump
>> > in with their favorite utility.
>> >

>>
>> With NTL you can access your mail account(s) via WebMail on their main

> page
>> and clean your mailbox out manually after making the changes to OE that

> you
>> suggested.
>>

> That box that you suggested is unchecked



Then you either need to clean it yourself from the server using WebMail as
suggested above, or call your ISP for assistance.


--

Spider

http://spiderathome.blogspot.com/
http://spider1.blogspot.com/
http://groups.yahoo.com/group/24hrsupporthelpdesk


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