I've just been told by the Plusnet portal that if I change from my
EasyStart account to a Premier account I will have to pay a fee of
£29.99!

How can Plusnet justify such a ridiculous fee?

"Steve" <not.real@address.invalid> wrote in message
newslkf71pcj1otruig0p0acnldl4trftb08n@4ax.com...
> I've just been told by the Plusnet portal that if I change from my
> EasyStart account to a Premier account I will have to pay a fee of
> £29.99!
>
> How can Plusnet justify such a ridiculous fee?

since it's your choice wether you pay it or not, what's the problem? If you
don't like what a company/shop/organisation offers, go elsewhere !

P.

In article <WLCY342115292@wilecoyote.co.uk>, me@privacy.net ...

> If you don't like what a company/shop/organisation offers,
> go elsewhere !

Ah, the age old Usenet adage that is the answer to everything...

Steve <not.real@address.invalid> wrote in
newslkf71pcj1otruig0p0acnldl4trftb08n@4ax.com:

> How can Plusnet justify such a ridiculous fee?

It is two fees in one - change of account (Downgrade) fee and BT's change
of line speed (Upgrade) fee. You can raise a ticket and ask for not to be
regraded to a higher line speed from what I've seen mentioned which
should halve the fee.

--
Colin
*Drop DEAD from the email address to reply*

On Tue, 03 May 2005 20:40:27 +0100, Steve <not.real@address.invalid>
wrote:

>I've just been told by the Plusnet portal that if I change from my
>EasyStart account to a Premier account I will have to pay a fee of
>£29.99!
>
>How can Plusnet justify such a ridiculous fee?

EasyStart to Premier should be £7.50 per month inside the 12 month
contract + £14.99 if you do it now, or wait until BT regrade your
exchange and only pay the £7.50 per month inside contract (by which time
you might be outside your contract time anyway and pay nothing).

http://www.plus.net/support/adsl/res...upgrades.shtml

So, have you been on EasyStart for 10 months and have 2 months to go ?

--
Alfie
<http://www.delphia.co.uk/>
The mind is like a TV set - when it goes blank, it's a good idea to turn off the sound.

Steve got up from the bar and shouted: :
> I've just been told by the Plusnet portal that if I change from my
> EasyStart account to a Premier account I will have to pay a fee of
> £29.99!
>
> How can Plusnet justify such a ridiculous fee?

errm, your paying for the free modem and free activation, if you want to
change that situation, it's £14.99 to downgrade, and £14.99 to change
your line speed.

You can just pay £14.99 to move from the EastStart (as long as your
outside your 12 month repayment period), and the line will get upgraded
eventually for free.

Suppose you want it for free thou.... (just like the modem and activation)

"Alfie [UK]" <alfie@delphia.co.uk> wrote in message
news:9psf71p4jjpjtctk291696cvkvhqcs58p3@4ax.com...
> On Tue, 03 May 2005 20:40:27 +0100, Steve <not.real@address.invalid>
> wrote:
<snip>
> The mind is like a TV set - when it goes blank, it's a good idea to turn
> off the sound.
:-)

i was thinking of getting a mesh pc are they good--suppose they must be if
you have them.
"Alfie [UK]" <alfie@delphia.co.uk> wrote in message
news:9psf71p4jjpjtctk291696cvkvhqcs58p3@4ax.com...
> On Tue, 03 May 2005 20:40:27 +0100, Steve <not.real@address.invalid>
> wrote:
>
>>I've just been told by the Plusnet portal that if I change from my
>>EasyStart account to a Premier account I will have to pay a fee of
>>£29.99!
>>
>>How can Plusnet justify such a ridiculous fee?
>
> EasyStart to Premier should be £7.50 per month inside the 12 month
> contract + £14.99 if you do it now, or wait until BT regrade your
> exchange and only pay the £7.50 per month inside contract (by which time
> you might be outside your contract time anyway and pay nothing).
>
> http://www.plus.net/support/adsl/res...upgrades.shtml
>
> So, have you been on EasyStart for 10 months and have 2 months to go ?
>
> --
> Alfie
> <http://www.delphia.co.uk/>
> The mind is like a TV set - when it goes blank, it's a good idea to turn
> off the sound.
>

Black Shuck <mark.gillespie@gmail.com> wrote:
> Steve got up from the bar and shouted: :
> > I've just been told by the Plusnet portal that if I change from my
> > EasyStart account to a Premier account I will have to pay a fee of
> > £29.99!
> >
> > How can Plusnet justify such a ridiculous fee?
>
> errm, your paying for the free modem and free activation, if you want to

Wonderful concept that! :-)

--
Chris Green

Hi Steve,

CW was correct to say -

"It is two fees in one - change of account (Downgrade) fee and BT's change
of line speed (Upgrade) fee"

However, as you will now know, we are upgrading all our home customers to
the fastest speed their line will take (up to 2Mb), over the next few
months. You could raise a ticket and ask to change the account type
(£14.99) and just wait for the free speed upgrade.

Any other questions - Just ask!

Regards,

Dave
--
|David Scarpa Broadband Solutions for
|Technical Support Home & Business @
|PlusNet plc. www.plus.net
+ ----- PlusNet - The smarter way to broadband ------ +