Today, I just bought and entered a 120 minute card into my tracfone.

I was never told by the card to enter a coupon code.

Is there any way to get my coupon code minutes added after the fact?

JoshIII responds:
Yes, just call customer service and tell them you never had option to add
the promotion code when adding your minutes. Don't raise your voice or get
angry. They should give you the free minutes if the promotion code is still
valid.

If you added the card using the 1-800 toll free number, then you should have
just added the promotion code at the end of the airtime pin number.

If you have a newer TracFone, just use the "Prepaid" menu option on the
phone's display for adding airtime. Be sure to add the promotion code after
entering the card's airtime pin.

Are you sure the promotion code is still valid?

No way to know if your promotion code is still valid other than entering the
code in your favorite Internet Explorer search engine and reading what
others have to say about the promotion codes.

If all else fails, just tell customer service (JoshIII) from Usenet
newsgroups suggested you call. That will get you prompt service.

Note: Last coment is intended to feed "the troll" and all other TracFone
haters in alt.cellular.

Hope this helps!

JoshIII
josh3i at hotmail . com


"valvejob" <me@privacy.net> wrote in message
news:vbqte3dkga9f7bo5nta8cfjfjg9eq9mn1i@4ax.com...
> Today, I just bought and entered a 120 minute card into my tracfone.
>
> I was never told by the card to enter a coupon code.
>
> Is there any way to get my coupon code minutes added after the fact?
>
>

thanks.

Can you give me a number that lets me talk to a person? I tried the
number on the card and there was NEVER an option to talk to a person.




On Mon, 17 Sep 2007 18:58:58 -0400, "JoshIII"
<joshiiiREMOVE@bellsouth.net> wrote:

>JoshIII responds:
>Yes, just call customer service and tell them you never had option to add
>the promotion code when adding your minutes. Don't raise your voice or get
>angry. They should give you the free minutes if the promotion code is still
>valid.
>
>If you added the card using the 1-800 toll free number, then you should have
>just added the promotion code at the end of the airtime pin number.
>
>If you have a newer TracFone, just use the "Prepaid" menu option on the
>phone's display for adding airtime. Be sure to add the promotion code after
>entering the card's airtime pin.
>
>Are you sure the promotion code is still valid?
>
>No way to know if your promotion code is still valid other than entering the
>code in your favorite Internet Explorer search engine and reading what
>others have to say about the promotion codes.
>
>If all else fails, just tell customer service (JoshIII) from Usenet
>newsgroups suggested you call. That will get you prompt service.
>
>Note: Last coment is intended to feed "the troll" and all other TracFone
>haters in alt.cellular.
>
>Hope this helps!
>
>JoshIII
>josh3i at hotmail . com
>
>
>"valvejob" <me@privacy.net> wrote in message
>news:vbqte3dkga9f7bo5nta8cfjfjg9eq9mn1i@4ax.com.. .
>> Today, I just bought and entered a 120 minute card into my tracfone.
>>
>> I was never told by the card to enter a coupon code.
>>
>> Is there any way to get my coupon code minutes added after the fact?
>>
>>
>

JoshIII writes:
TracFone Customer Service: 1-800-867-7183

Choose Options:
"Technicl problems with your TracFone"
then "All other problems"

For example:
First press 1 - for "In English", then
Press 4 - for "Technical Problems (Info)", then
Press 5 - for "All other tech probs"

Make sure you call between hours of 8am-8pm EST.

Note: You don't have to use your TracFone
when calling customer service. Have your
TracFone turned on when you call, and
know your ESN or IMEI.

They tend to go real slow for issues like this.
They have to get approval of the
supervisor's supervisior when re-assigning
minutes, and there is a special department
they have to transfer you to for promotions.
So plan to be patient when you make the call.
Count on it taking at least 30 minutes total including
a 15 min wait time.

Also, if you don't know the PIN of the
card you added, forget it! If
you have already discarded the 120 minute
airtime card you used, calling customer
service about missed promotional
minutes will be futile.

Hope this helps!

JoshIII
josh3i at hotmail . com
Don't forget to say "Hi!" (for me)
when calling TracFone customer service!
-just feeding "the troll" and other TracFone haters
in this newsgroup 0:-)


"valvejob" <me@privacy.net> wrote in message
news:2hdue3tft38lqngb47pphrn88f7am4mh8a@4ax.com...
>
> thanks.
>
> Can you give me a number that lets me talk to a person? I tried the
> number on the card and there was NEVER an option to talk to a person.
>